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February 2024 by J B
I have been a customer at Big creek for 13 years. We moved to Columbus Ohio in 2018 and still travel 2 hours back home to see them. There is no vet like Big Creek and I can never say enough great things about them. They are professional, compassionate one of a kind individuals. They are family and treat our babies like their own!
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November 2023 by Natalie Armstrong
We've been going to Big Creek for 10+ years, great vet, great staff. Even the dog loves going, they all give Peppa the attention she demands ?
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November 2023 by Catherine Morrow
Big Creek pet hospital has a great team of veterinarians and staff. People there are very much attuned to you and your pet child. They are very kind and willing to go the extra yard it takes to make your baby comfortable. My thumbs up to all of them. God bless you all
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November 2023 by Jill F Guzzo
I've been going to Big Creek Pet Hospital since they opened, that's 6 dogs ago. Currently they see my 7 year old and 6 month old yorkies. I trust them to always treat my fur babies like their own. I highly recommend them. Thank you to Dr. Souders, Michele, Bill and the entire staff.
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October 2023 by David Thorne
It’s a great place to take my dog. The staff is very friendly. Everyone was nice to my dog. They were very thorough in figuring out my dog’s needs too. If you’re looking for a vet, this is a good option.
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October 2023 by David Lewton
Easily the best care organization in Cleveland! Our dog is treated like a celebrity when he runs in. Yes, a dog that actually runs in to see a vet. Their philosophy is if the pet is happy and comfortable, they will receive the best care and experience possible. Everyone working there, the staff, the vet techs, and the doctors are all consummate professionals and their love of animals is ever present. l have referred so many family and friends here who all are in agreement, that this is where their pet belongs for their health needs.
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September 2023 by Joanne M
I would not take my two kitties anywhere else. My one kitty is very shy. They are very gentle and patient with her. I trust them completely. They always greet them like they know them. Most of the time when I take them it is because something is going on and I myself am very nervous. I leave there feeling very content, knowing that all the issues will be resolved. Thank you Big Creek, pet hospital.
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July 2023 by Tina Kinasz
Dr. Saunders is the most caring doctor and my cats love him. Thank you for all the years you took care of my fur babies. I always share how wonderful you have been to my family!
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July 2023 by Valerie Fisher
They always take such wonderful care of my dogs. From the front desk to the vet techs and assistant to the doctors I’ve always been so happy with big creek petHospitals.
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June 2023 by Dian Lauf
Been looking for a caring comfortable friendly place to care for my babies. Was referred to by a friend who works there Michelle and was very pleased today with our visit. I'm not a posting kind of person but I do look for reviews on certain things that concerns the things that I truly love. And not sure of. Definitely happy and would recommend ?
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April 2023 by Paulie Over
Big Creek Pet Hospital is always professional and friendly, caring for my dog and her owner. I recently had dental cleaning, including anesthesia, and they made sure we were comfortable and confident with the procedure. The communication is always helpful, just before the procedure, when I picked up my dog, then the next day to make sure we were doing well.
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October 2022 by Jayleen Melendez
I take my dogs here for all their wellness and illnesses that don’t require emergency care. All of the vets are caring and have helped diagnose my pups with any issues they have. They are a great practice that cares and will help your animals no matter if they are a dog or cat. Excellent practice.
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October 2022 by Michael Pfahler
Tried to get an appointment for our family cat. Will not see until 6 weeks later. They referred me to anywhere but there. It seems like they do not want to see sick animals, unless you can schedule their illness to coincide with the 6 week appointment lead time.
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October 2022 by Laura R.
After moving to the area in February I made a yearly appointment for my dog. With no one in the waiting area and no busy activity that I could see, I waited for over an hour to be seen. I actually met with the staff for only 5 minutes. I was told if my dog needed a prescription for an ongoing issue, documented from our previous Vet, a prescription would be given. Yesterday my dog had the same symptoms documented from my previous Vet. Not only was I told I could not receive a script, I was also told there were no available appointments for the day nor the next day. An "emergency" appointment was never offered nor was any real care or concern expressed. I dropped off a stool sample that "would take 24 hours to process". I called this morning and was told it hadn't gone through. When I said I would come back to collect the refund the receptionist changed her answer to, "oh yes it did go through". My experience with Big Creek is that it is more about the money than the care. I took my dog to a clinic near the airport, West Park, and it was a completely different experience. The staff and Veterinarian took the time and care with my dog and with me, the cost was better, and I will be able to receive refill medications if the same signs and symptoms occur again. MUCH better care for my beloved pet than at Big Creek. I will not be recommending Big Creek Vet Hospital to anyone.
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September 2022 by Katie Evans
I cannot recommend Big Creek Pet Hospital in Middleburg Heights enough. Everyone there is kind, caring, sweet, and funny! They even offered coffee (bonus!!) The vet told me that pets like mine make his job fun and interesting! If you need a vet in the Cleveland area, Big Creek is the place!
