Avis Car Rental
Car RentalHours:
1799 Superior Ave, Cleveland OH 44114 Hours
About Avis Car Rental
Avis Car Rental has a mixed reputation based on recent customer reviews. Many customers appreciate this location for its professionalism and ease of use, noting that the staff is helpful and kind, especially individuals like Farid and Stephen. The experience of renting cars is generally positive, with some customers specifically seeking fuel-efficient vehicles for road trips. However, there are concerns regarding additional charges and cleaning fees, with one customer mentioning a hefty $250 cleaning fee for minimal dirt and accusations of having pets in the vehicle, which they disputed. Although corporate was responsive and refunded some fees, confusion around charges for additional drivers and miscellaneous fees has led others to express dissatisfaction. While the rental process is usually straightforward, long wait times can occur due to limited staff handling both Avis and Budget customers. Overall, while some customers have had good experiences at this specific location, others have encountered issues that may discourage them from returning.
Most Recent Reviews
August 2025
The car was not clean which triggered my allergies. However the staff at the location was very nice and accommodating
June 2024
Picked up a pre-paid rental reservation, no problems at all. Easy, quick pick-up, car was clean and ready to go.
February 2024
Friendly and efficient staff.The structure is small located in a neighborhood of the city of Cleveland
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