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February 2024 by Tristin Riggins-Walker
The people here nice and offer good customer service but I've been annoyed lately. Purchased a battery for a car at this location and it wasn't the right size at first and had to get it exchanged at another location since it wasn't in stock at kinsman which is fine, mistakes happen. The thing that made me more annoyed yesterday was that for the same battery, I took it in to get charged yesterday and they said come back in a hour. An hour and half later I come back and they told tell me the battery's dead and bad. I go to the Broadway Avenue location to get another part for a car they didn't have in stock at kinsman and ask to have the battery swapped. Autozone on Broadway told me they never charged the battery because it would've been warm and they can't test it since it doesn't have a charge. Had to come another hour later and they tell me the battery is still good. I work a lot with different autozone locations since I work on cars and today was a day even my customer I was doing the repair for told me don't go back there they're wasting your time. I like these folks and they're cool people but stuff like that gets in the way of other people's day. Thanks for you help both locations but I'm very tired of the runaround with autozone in general. Still hope you have a good day and stay safe out here.
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January 2024 by Barbara Fuller
Keith is the truth! I thank you so much for being so patient with me. Shout out to Mike P as well.
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November 2023 by Princess Lovie
Great long time workers
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September 2023 by Commander Filthy
Story time. It was 4pm on a weekday and I planned to work late again. As I toiled away I heard a gentleman yelling "Hello! I need help!" From the warehouse. I asked Gunny what was wrong and he was having car trouble and broken down. He asked for a ride to an auto parts store. I complied. Autozone is less than 10 minutes away, meaning I'd be there and back in 30 minutes and done with assisting Gunny. Not so fast. The part that was available when called is not available but could be ordered and picked up the following day. Then, nearly 2 hours of chasing our tails at 2 separate junk yards, 4 other parts stores and defeat appeared emeinat. So we stopped back at Autozone so Gunny could order the part and I was trying to figure out how I could help him, his wife, 3 pitbulls, snake, and turtle that were all waiting in a hot car the last 2 hours! Gunny exited the store with a package. A package containing the part needed to get the crew mobile again! They did have the part after all! Thankfully, but no thanks to whomever failed their job on our 1st visit.
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September 2023 by Bee Kiddo
So far very helpful and professional location.
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June 2023 by Abigail Shollenberger
I came in on a flat tire, and Mr. Dre helped me out without a second thought!! He was very kind and considerate, it was something they didn’t have to do. They did it for me without hesitation as I’m by myself and had no idea what to do, what an amazing store, and an amazing employee!! He definitely went above and beyond. Thank you so much!!
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June 2023 by Kevin Jones
They've been consistent with good service and leaving me alone when I just want to look myself. Keep it up
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June 2023 by Dartanion Brooks
High Price low value parts. Terrible staff. Thankfully I am from lake county. I'll stick with the vine location. At least the staff expected to be asked questions and want help.
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June 2023 by Vicki Pendergrass
The employees are always helpful and knowledgeable
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April 2023 by Falore Olanike ayotunde
All professional from the front desk manager to the mechanic.very clean work shop
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March 2023 by Rafiu Olanike ayotunde
All professional from the front desk manager to the mechanic.very clean work shop
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January 2023 by CHANEL KIRKLAND,WHITTAKER
Always helped me I love em
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January 2023 by Delores Kelley Sr.
This store here always treat me nice,I love the store I need personal floor mats and seat covers
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December 2022 by Leah Mason
Quick I loved the customer service
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October 2022 by Caleb Lutz
3 stars because they only had 3 spark plugs stocked of the 4 that I needed
