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September 2025 by Cleveland Diesel Repair
GOOD AFTERNOON
EVERYTIME WE PLACE AN ORDER ONLINE THROUGH OUR PORTAL AND CLICK DELIVER IT GETS MARKED FOR PICK UP AND WE DONT RECEIVE THE PARTS. WE THEN HAVE TO CALL THE LOCAL BRANCH AND GET THE ISSUE RESOLVED THE NEXT DAY. THIS IS NOT AN ISSUE ON OUR END AND IF IT CONTINUES WE WILL USE NAPA INSTEAD. I HAVE CALLED THIS STORE TWICE TO RESOLVE THIS TODAY JUST TO BE PUT ON HOLD FOR 15 MINUTES.
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August 2025 by Illya Pylypiv
Horrible store, they hired a bunch of kids with no adequate training, messed up my transaction 3 times, need manager co-sign on almost everything, no manager to be found. Finally tried to resolve the issue with assistant manager Matt, he had an attitude and walked off on me. Avoid this AutoZone!
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August 2025 by William Matson
Not a lot of workers when I stopped by took a long time and service left some to be desired
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August 2025 by Serena Santiago
Guy was rude went over there on my break from work to try to get my license plate light changed and he told me to watch a youtube video when that’s what they clearly get paid to do is help people
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July 2025 by Adam Bragg
Awesome experience
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July 2025 by Waseem Mirkheil
I have asked each employee no body helped they told me go there and find what you need
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June 2025 by Bebe James
I had a chance to be service by Michael Johnson today and he was amazing! I was greeted in sufficient time, I asked questions and he was very knowledgeable. He assisted me at the register and made sure to walk me through how to use the ac recharge kit. I know nothing about cars and he didn’t let me leave until that cold air came out my vents and it’s the hottest day of the year so far! Definitely a 5 star employee!
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June 2025 by Angel Dotsey
Awesome knowledgeable staff. Very friendly 🥰
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June 2025 by David Burkett
Nice Staff@
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June 2025 by Harry “LVGHST” Wookz
Got my shocks. Counter people didn't know very much about them but I did end up with the correct ones.
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May 2025 by Diana “Dianamite” Carter
Thanks to a very nice young man named Ethan. Came in and ask if someone could help check my transmission fluid , and without hesitation he offered to help me. So Thanks because the loser Advance Auto wouldn't help me or even look at my car even though Noone else was in the store. Will be a valid customer for life with Auto Zone
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May 2025 by Mitchell Aldridge
Complete lack of any basic automotive or customer service knowledge. Came in for a fuel tank gasket and kid wearing an inside-out jacket was less than helpful and looked on their own world. Customer next to me was also getting frustrated with a different worker who shared the same lack of knowledge/customer service.
Got the part from O'Reilly's in under a minute. Pathetic excuse of auto parts store.
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April 2025 by Jason A
Worst Auto Zone around. If you call expect to be on hold indefinitely.
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April 2025 by Vitaliy Seredyk
No body wanna help
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April 2025 by Joe Slayman
Great place to visit for Al your car and truck parts
