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October 2023 by Alicia Diesch
Had a great experience moving my piano with this company. The movers were polite and quick, but also very careful with the walls ect. I will absolutely use this company again!
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August 2023 by Catie Miglietti
Allied stored our family’s grand piano for over 2 years at their facility and arranged the moving of it from there to our home in Southeast Michigan. They were able to deliver it much sooner than originally planned and the company they worked with up here for the Michigan portion of the move was excellent and professional. I felt the price was fair as well given the distance and number of movers required.
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June 2023 by Charity Crawford
I recommend this team highly. The 3 gentleman that came through and brought my 1920s upright up 18 steps: amazing. Very careful, very respectful, relatable, and punctual. I learned more about my piano today than I have since I inherited it. My piano has no marks from the move which I cannot appreciate enough. The rate to have it moved was about the same with the competitors I called. Worth every penny. If you have a piano, use these guys.
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January 2023 by Judy Gerson
The movers were terrific and so was Tracy, who scheduled everything and kept in touch with me about delivery time.
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January 2023 by Dennis Stacey
I recently moved some heavy, delicate items. Allied was suggested to me by other residents of the building. They arrived on time with smiles on their faces. They took over and moved everything in a very short time. For the delicate items they were professional and careful. I would use them again any time!
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December 2022 by Jack Pumphrey
They were phenomenal! They moved a baby grand piano up the stairs and into the Canfield Christian Church sanctuary. Then moved our old baby grand piano to another location. They made it look easy, and their Office (Tracy) was a big help coordinating the timing.
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December 2022 by Kelly S.
Allied Piano Movers is amazing! They made my piano move so incredibly easy and stress free. The team was great at communicating every step of the move. They followed through with everything they promised to do. Most importantly they treated my house and piano with the utmost respect. Moving a large heavy object in small doorways is challenging (or challenging in theory) and this team really took the time to make sure nothing was scratched or dinged, the piano was placed exactly where I wanted it and cleaned up after themselves. I am grateful that they were recommended to me and would absolutely recommend them to anyone looking to move a piano.
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September 2022 by Sian W.
My experience was not good. The delivery time was very loose which made things very difficult with my job and I didn't receive everything I should and had to call twice for them to find it. When they dropped off the missing items they were extremely rude to me, yelling on the phone because they couldn't find my place and then passing the phone to someone else to yell at me again when I was asking them what vehicle to look for. This is the last kind of behavior I'm looking for generally from human beings, nevermind a professional company working in customer service,really disappointing.
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June 2022 by Anthony Zaffiro
2 stars because they did a good job of moving the piano, but a horrible job communicating. The movers were nice, quick, efficient and pleasant. The office lady, Tracy, however is a different story. She told me they would call me (the buyer) and the seller the day before with a pickup window. They always told me that they would call 1/2 hour before pickup. They never called me or the seller the day before. Instead they sent an email. I let the seller know myself. They called the seller 1/2 hour before, but I got a call when they were at the seller's house that they were waiting for me to pay! I confirmed that they would call me 3 times!@ Once by phone and twice by email. 3 times! They knew I was going to meet them there to pay the seller when they arrived. When I confronted the office lady about not calling me she said they would leave and come back. I told her no way, that I am on my way and they need to wait. She was very rude and abrasive and suggested this was MY fault! She was so nice when I talked to here to schedule, but the minute something goes wrong, she is no longer nice. They lost one star because they didn't call. They lost one star because she was rude and abrasive. They lost one star because she suggested this was my fault and never even bothered to apologize. She could have saved 2 stars if she would have just apologized... Tracy, Call me to sincerely apologize and I will give you 0 to 2 stars back depending on the apology.
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June 2022 by RIta Stevens
Recommended by my piano tuner as the only piano moving team that he hires. Tracy lent further confidence in explaining the moving process and fees, and scheduling promptly. An able and courteous team of three arrived on time and took meticulous care in staging the truck, setting up and safely executing the move of my studio piano to its new home, while protecting the piano itself along with my home and landscape.
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April 2022 by David Resser
Allied moved a piano for our family from eastern Cuyahoga County to eastern Lorain County. The three moving men were quick and professional while taking great care to place the piano in my home. Tracy at the office provided great communication and dealt with a last minute change with grace and ease. I would recommend Allied Piano Movers to anyone in need of piano moving services.
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March 2022 by Jean Toombs
Allied Piano did a great job in every respect with my old piano. I needed to move the piano out of my house to facilitate some renovations that were about to take place. Allied Piano Movers efficiently moved the piano down 14 interior steps, around sharp turns, and down 5 exterior steps. My plan was to give this piano to a friend, but she would not be moving into her new home for several months. So, Allied stored my piano in a climate controlled environment. The piano had not been tuned in a very long time. Allied contacted and made arrangements with an independent piano tuner, William Schoeffler, who did a beautiful job with the tuning and some minor repairs. Then, when my friend was ready, Allied moved the piano to her home in Columbus, OH. The movers again efficiently managed multiple steps and tight turns. I am delighted with the results, and that I was able to address all these various needs with the direct and indirect help of one company. Tracy, my contact person, was always helpful and very prompt responding to emails. I highly recommend this company.
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February 2022 by Joshua P.
I would recommend this company to anyone who is needing a piano move. I'm not sure if this is a family owned small business but it feels like it. From calling to get a quote to the movers coming to set the piano up the hospitality and the care for the piano and you is amazing and comes off genuine with still being professional.
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February 2022 by Diane Thayer Miller
Not your average piano move. Due to construction failure, our studio was moving from its third-floor space to another location. Our landlord created a nearly impossible obstacle course to navigate. Stairs were torn out; the freight elevator was locked, and the loading dock was blocked during our move. We changed our move date with Allied more times than I care to count. Tracey was exceptionally patient. On the day the piano was moved, three workmen arrived and thoughtfully accessed the exit routes. The piano was thoroughly assessed prior to any movement and this paperwork was given to me for approval upon their exit. The patient and professional manner in which they worked was more than I expected under the circumstances. Allied went above and beyond the call of duty.
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January 2022 by Sam H.
I had Allied Piano Movers move both a spinet and baby grand piano last year. They called when they were on their way and arrived within the estimate time frame. Movers were courteous and careful. I would recommend and use their service again.
