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November 2024 by Scott Himmel
Zach is kind, helpful, and so knowledgeable. Who knew buying a vacuum could be so enjoyable!
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October 2024 by Frank Juran
Local owner-operated and dealing with staffing issues did not prevent excellent customer service. Very rare these days to have someone provide prompt, thorough work while also being extremely personable—recalling details of a phone conversation had days earlier. I appreciate being able to have a quality machine repaired for further use rather than disposing and replacing it (for obvious reasons). Prices were great, too. If issues with a machine purchased arise (which will happen with the wear & tear vacuums take after years of use) I highly recommend seeing Jose to fix the issue. SO worth it. And get a Lamp Berge while you’re there—your house, family, and friends will undoubtedly thank you!
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October 2024 by Cynthia
Had neglected a cord issue on my Miele stick vacuum for an embarrassingly long time, and then it spewed sparks and stopped working. Brought it in to AMV. The owner, Jose, was very honest with me and said, that due to the vacuum's age (25+ years), there might be some issues servicing it. Well, AMV was able to fix my vacuum, upgrading the cord to a much longer one, and they also thoroughly cleaned it. No issues. I expect to have my Miele stick vac for another 25 years!
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September 2024 by Paul Carrington
Knowledgeable and highly professional staff
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September 2024 by Jim Homa
All Makes was able to obtain hard to find bags for our vacuum
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August 2024 by Alex Mazzenga
These guys are true Pros. Helped me solve an issue with my vacuum super fast. They also were trying to find ways to save me money. Will definitely go back for any vacuum needs.
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July 2024 by Bonnie Krotz
VERY friendly caring customer service! Eager to take care of your needs!! A++++
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July 2024 by Brandon
All Make Vacuums in Cleveland Heights is fantastic! The service is top-notch, with knowledgeable and friendly staff who go above and beyond to help you find the right vacuum for your needs. They offer a wide selection of vacuums and parts, ensuring you can find exactly what you’re looking for. I was impressed by their professionalism and willingness to answer all my questions. Highly recommend All Make Vacuums for anyone in need of a reliable vacuum or repair service!
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June 2024 by Carol Bruml
My husband had ordered a replacement part for our Miele upright vacuum. I walked into the store, asked for it, paid, and was back out with the part in less than 5 minutes. The employee was very pleasantly polite and helpful.
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June 2024 by Madeline Short
I love them! They always do a great job with my vacuum.
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June 2024 by john tizzano
Great, friendly, just bought a part there. I will be doing business with them whenever it's needed.
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June 2024 by Lydia Munnell
These guys are gems--I'm so pleasantly surprised that the neighborhood has sustained a shop like this for so long, but when you meet them and ask questions, you'll get why. They are experts from another era. They repair anything, and they sell *great* vacuums, but they never give you the hard sell or pressure you. They will take anything apart for a free estimate and give you all your options. But if/when you need to buy something, they offer trade-in credits and can give you the full description of whatever you're looking to buy. I can't say enough about them, and I hope the Heights is lucky enough to have them for another 50+ years.
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June 2024 by Ashley Jablonowski
I called in about my dirt devil bottom half being undone and needing a new belt. They were ready for me anytime that day. Eric was working. He was great! He put a new belt in and put my vacuum together. He even cleaned out the filter.
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May 2024 by sherita smith (mizz1smith)
Stopped in to get bags and belts Eric was amazing, very knowledgeable of products.
Convenient location we was driving to the West side for our Kirby needs , nice to have a place closer to home .
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May 2024 by Arielle Haft
Thank you so much for your help today. You went above and beyond the call of duty to fix my vacuum. Love the free parking by the front!
