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October 2024 by Ashley Arango
My ford escape looks beautiful again. I love how they fix the paint defect from my car and made it look new again.?
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October 2024 by Monica Rivera
Actually, I am very satisfied with the work, customer service, and quality of work. I was very iffy, but they assured me everything was going to be just like new! Guess what? It really was! When it's a 2024 Mer-GLE-350 and you make her brand new again. Great job A Touch of Class! Thank you so much for being patient with me as well.
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July 2024 by David Macklin
Great place to get auto body work done the right way.
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June 2024 by Richard Parker
Really good work and treated good
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June 2024 by Scott Scali
Worst experience ever please take your time and read this review. Number one communication with them is very difficult number two they will keep your car forever. About 6 weeks or so. For just a simple side swipe. number three they do not have reliable places to get parts from they keep getting bad parts and trucks breakdown with Expected parts on them etc. number four they kept my spare donut tire I had to go back and get it number five wheel alignment is extremely off the mechanic was jerking down my wheel to try to straighten the wheel out. How professional is that number six when they replaced my headlight they didn’t put in the LED light that I had back in. I had to go spend 100 bucks to buy new bulbs number seven, They got some kind of a white substance all over my tire, my rim, the back bumper. The top of the car took me forever to get that stuff off. And number eight they told my insurance company multiple times that my car was done. My insurance company contacted the rental company. They ended up needing my car for about a week longer because of the miscommunication I had to almost pay $200 out of my own pocket for the rental car I’m gonna have to get an alignment done, I already spent money on the bulbs and one last thing the tire sensor isn’t correct so I have to have that recalibrated. Overall, just really bad experience and when talking to the owner, which is a female so I was trying to be really respectful to her because of that she didn’t wanna take any blame basically was telling me it was my fault about the car rental place, etc.
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May 2024 by Katrina Joyner
They kept my car longer than 30 days and did not provide me with a loaner. I had to call everyday to get an update until my car was ready. Even after picking my car up, it's still not all the way together. I've been to other body shops and never received this kind of treatment. This was disgraceful.
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May 2024 by Zenco Garfink
I will never take any of my cars anywhere else after seeing the great job they do and Keven the owner really cares about his company
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April 2024 by Jermaine Thomas
Great Customer service and communication.
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November 2023 by Panajachel
Very quick turnaround my vehicle was finished in four days.The estimated process was fast as well.They work very well with your insurance company and the car rental company.
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November 2023 by Daniel Celis
After a deer decided to jump into the side of my van, A Touch of Class stepped up and did an absolutely fantastic job. The van hasn’t looked this good since it was new. 10/10 would recommendServices: Painting
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October 2023 by Chris Bernett
Was extremely pleased with the work that was done.
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August 2023 by Debbie Thompson
If I could leave negative reviews I would! There’s a young lady with black hair working as a receptionist, she was very rude when I went for an estimate. I’d never let somebody like that touch my car! Very unprofessional
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July 2023 by Joe R
Wasn't to pleased with the work and the lack of communication that Touch of Class provided, took close to 5 months to get my car completed after a theft and an accident. Had to take my car back numerous times bc they failed to make sure the car was completed before they gave me back my car. Very frustrating experience. If I ever have any body work or any other kind of work done to my future cars, I'll be taking it some place else. The whole situation was a nightmare!!
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May 2023 by Sweetface 718
Took my 2018 Cruze Hatchback LT (TURBO) vehicle to get a rear bumper & trunk lid collision fixed … & picked up a whole different vehicle (interior) with swapped out after market parts that are worn out, old dirty dusty interior seats w dog hairs (I DON’T OWN ANY PETS‼️) , sound system w no base only highs, brakes were tampered with, amongst other interior & exterior tampering - Old dashboard, center console, EVERYTHING DEFINITELY swapped out for after market parts! Vehicle had all factory parts brand new vehicle out lot, now drives like a 20 yr old car. DO NOT USE THIS BODY SHOP‼️
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April 2023 by Sabrina P.
Took my 2018 Cruze Hatchback LT (TURBO) vehicle to get a rear bumper & trunk lid collision fixed … & picked up a whole different vehicle (interior) with swapped out after market parts that are worn out, old dirty dusty interior seats w dog hairs (I DON’T OWN ANY PETS‼️) , sound system w no base only highs, brakes were tampered with, amongst other interior & exterior tampering - Old dashboard, center console, EVERYTHING DEFINITELY swapped out for after market parts! Vehicle had all factory parts brand new vehicle out lot, now drives like a 20 yr old car. DO NOT USE THIS BODY SHOP‼️
