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March 2024 by Saige P.
No star needed this Walgreens is terrible they lie about prescription times and lie about pharmacy process and procedures. CVS on Lee road is great
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February 2024 by Sharon Doyle
This is a big drug store with a large variety of products.
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November 2023 by Danielle muadDib
John at the register rules. He puts up with so much and is always so nice
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October 2023 by Tony M.
Zero customer service skills. Pharmacist was rude and untimely with filling my prescription. Actually said I should consider going somewhere else bc he didn't want to fill my script. Rx was called in and I was told they "never got a message" so now my dog gets to go without pain meds due to laziness and unprofessional employees. Turns out they did get the message and yet again the pharmacist did not apologize and even doubled down with his previous story of "never getting a message"
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September 2023 by M J
I’ve always had a good experience here and it’s very close by and convenient. I got all my Covid shots here and also get my flu shot here every year. The staff is very helpful.
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September 2023 by Anonymous Reviewer
Y'all replaced the hot man pharmacist with the bland blonde. That woman needs find a hobby or get a man and get laid
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July 2023 by Dr. Dena T
Typical Walgreens. I am disappointed however by the LACK of variety in makeup for Black women. 5 Billion choices for pale folks... But what about us? Especially given that Cleveland Heights is a very integrated neighborhood. Do better.
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May 2023 by Samantha Justham
Super rude pharmacy workers. If you have any questions or don’t know Walgreens pharmacy policies by heart they seem irritated and not helpful.
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April 2023 by juanita hamilton
The pharmacy staff are so kind and efficient they know their stuff they are fast and if their is a problem they will work diligently to fix it I will recommend Walgreens on the corner of Mayfield and superior to everyone.
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January 2023 by Andrew Hamilton
Worst customer service ever? When you ask an employee where an item is they point in the direction. Consider it a bonus if they tell you the aisle number.Their card machine is different than most as your card is only inserted halfway. The cashier rather insult you by screaming then tell you that. They act like they hate their jobs .Customer service training is needed here.
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December 2022 by Victoria Ward
The shift leader Jay is a total j**** I wanted to use a different four letter word, but I don’t want this review getting flagged. He was rude, doing the bare minimum, sloppy, and so unhelpful. I highly recommend working with anyone other than him if you visit the store. He is incredibly aloof and unprofessional. I’m genuinely unsure how he is a shift leader, but he literally shouldn’t lead anyone or anything in the customer service realm. He needs to check his attitude because it is so unappealing and leaves a bad taste in my mouth for Walgreens in general. I hope that they seriously reconsider who they put in roles of power, because he’s the antithesis of Happy and Healthy, more like Angry and Resentful.
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November 2022 by Mark M.
This outfit has a terrible prescription system that constantly makes errors and switches orders between stores. I'm moving my rX's to CVS on Lee Road ASAP.
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November 2022 by Brandon Baqi Fields
A good store with lots of deals. And all my health needs
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November 2022 by Meagan Coggins
Natalie, the shift lead, provided AMAZING customer service. Above and beyond during my photo order, which was a difficult one. Thank you for your patience and help Natalie!!!
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September 2022 by Missye P.
NEVER drop off photos here to be developed. They threw mine away after they told me that they would hold them for me. And no one can say anything but, "I'm sorry". Fifteen rolls of film gone, and no one tries to make amends. NEVER drop off photos here if you find them of any value.
