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“I enjoyed my experience with this auto body shop not only did I have a quick turnaround far as repairs on my vehicle. I feel like I was very well communicated with they took a lot of pressure off of me far as relaying it to my insurance company and they are always very pleasant and happy to offer water and or coffee”
“This place is by far the best Auto Body shop I have ever experienced. I recommend this place to everyone I know. The customer service is outstanding and the people are great experts and kind people. I will take my vehicle to them everytime and will highly recommend them to my friends!”
“Charmaine Calhoun Sales Consultant is a consummate professional in her field, she is knowledgeable,Personable ,demonstrates professionalism ,couples with genuine care for her customers. She showed such patience without judgement, and was helpful in putting me in the vehicle that would fit my needs . An excellent service representative . And I am a retired training manager. Thanks Charmaine, you and the team at Toyota of Cleveland heights.”
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“I am so impressed with the professionalism, attention to detail, and customer-focused approach of the LJI team. I brought my car in following an accident and they not only fixed all of the damage but returned my car looking brand new. Lauren was communicative with me every step of the way - she kept me regularly informed about the work being done and a timeline for completion.
Thank you so much, Lauren, Victor and LJI team. I so appreciate your care and craftsmanship.
10 out of 10. Telling all my friends.”