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September 2023 by Sadeca Hamilton
AT&T is not the best network at customers service and if something is wrong they don’t reach out to you before taking action. I’m only with them because of one person Astin from the Cleveland Hights location
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May 2023 by Gigi Roney
Devonte has a very welcoming attitude and was able to resolve my request in no time. Strongly recommend this store if you look for outstanding customer service. Also, parking is conveniently located at the back of the store.
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February 2023 by Pepper Taylor
Today I had a great exam with Shemiah Nkosi at the Cedar rd store I’m a mature customer and he was patient, well informed, and incredibly helpful and he helped me get a Apple Watch and also pay my bill. An excellent hire. Kudos to AT&T.
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November 2022 by Rudeboy
I love the store Have great service people was very nice to me As a worker's know what they're doing
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October 2022 by David LeSure
DeAnte Jordan and Nicholas were professional. The manager DeAnte, went straight to work to resolve the issue I was having. I told him I was a disabled Veteran, he graciously thanked me for my service. They downloaded the documents I needed and ask was there anything I needed in addition I gave them 20 STARS!
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October 2022 by RAMONE MCLAUGHLIN
The staff went above and beyond when I came in after the screen for my phone shattered, they took time to help me get a new phone. I really appreciate the professionalism the staff displayed, kudos to whoever put this te together thanks again!!
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October 2022 by S V
Very helpful and professional staff! I received the best deal and advices here.
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September 2022 by Jack Hansen
Great group of employees working here. Had a problem I didn’t even know was fixable, and I was in and out with their help in less than 30 minutes.
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August 2022 by Shad Tb
Very nice people very nice team and a great manager they spend most of the time explaining for me about the plans and they did their best to make me satisfied
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August 2022 by Barbara Rogers
Jordan and Deante were patient and knowledgeable while working with me today as I bought anew phone
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July 2022 by Aretha Johnson
I called before I went and the same result with terrible customer service, the issue was unresolved I was told to call 611 not only did I get better service, but was offered the deals they were promoting and given credits and refunds, Metro PCS didn’t have the best cell service but #1 customer service!!!
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June 2022 by Juan Morrow
I had a great experience at this location! Both Ciel and Gabrielle were both great with helping me with service and setting me up with a new account with AT&T! I would highly recommend this location to anybody looking for service or need help with any existing services thank you both so much I love my new Samsung Galaxy S22! Great energy and positive vibes at this location
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June 2022 by Maudece Weaver
Dorian was amazing and patient ! Helped me understand my new direct TV stream and other questions I had with my account.
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May 2022 by Wes Webb
This store is beautifuly ran. The moment you walk in until the moment you leave. You are always greeted with a smile and treated like family. I am a proud customer due to the lovely employees at the cedar Fairmount store in the heights. Thank you manager Gabby and staff
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May 2022 by lisa spencer
Manager Gabby and staff were so amazing. Very professional, and courteous. Everything was solve and I left there happy.