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“Walked in with no notice to ask about renting a van to move a couch across town - Malachi was super helpful and got me set up with a van that fit my needs in under 15 minutes.”
“Customer service was on point. He took the time to explain and show the units that were available to me. Everything went smoothly and I would recommend this company. But access is denied after 10, if you’re a night owl, like me, this could be a slight issue.”
“Matt here was great knowledgeable, friendly, just awesome guy and my mom even loved him and that doesn’t happen much just to say they get all my peoples business From here on out definitely recommend you come in here and get a car for Matt”
“Had a great experience with this business. I found them to be very fair and straightforward. I’d been to other places and experienced lots of pressure, up selling and lengthy contracts with “special clauses”. Very clean unit and friendly service.”
“Everyone at this location was so friendly. Hooked me up at the last minute with everything i needed and worked with me to enable me to get best deal. Helped my budget angreatndeal.and got a fantastic rental to boot!”
“I stopped here on a whim. Best decision ever! Everybody was very nice and helpful. Needed my car detailed and they were readily available to help. This will be my detailing spot! Oh and they had a pocket pit ? I got to go back and see the puppy!! Thank you for the amazing customer service ❤️ ?”
“It was a good place they fixed my truck pretty quickly and we're knowledgeable and had my truck down pretty quick overall it was a good experience considering the circumstance I was in LOL. But I honestly have no complaints”
“You need to keep Randy! He is such a wonderful young man! He helped me understand the contract & the cargo van was what I needed. I wasn’t sure I picked right.”
“Have rented not only driveable U-Haul trucks, but also towable trailers, our experience with U-Haul has been excellent. They have always been attentive upon inquiring about rental options and then once reserved, the process on pick-up and drop-off have been seamless. Much appreciated as we all know moving whether close or afar is a process and having them on top of their game has been much appreciated.”
“Great service compared to a lot of dealers I’ve been over spending with half repairs over the past 5 years!
Thanks Steve,Ray,Tina, and the Mechanics in the shop for getting me together on after treatment issues!!!! I Appreciate it!!”
“the app made it more cumbersome than necessary, but it did help get at least the first half of the truck reservation completed. The staff member at this location was very helpful and got me in and out in just a few minutes. got everything taken care of and returning the truck was just as easy.”
“Has the nicest selection of local home furnishings.
The rug selection is awesome
The sheet sets are plenty of variety on hand no waiting on delivery. Love it!”
7AM - 7PM
2320 Gilbert Ave, Cincinnati
Truck Rentals
“Good service, clean facilities, plenty of trucks and moving items to select from, on site storage, easy pick up and return, fair prices, great location near downtown!”
7AM - 7PM
8210 Beechmont Ave, Cincinnati
Truck Rentals
“The reservation process was simple; made reservation the night before online. Showed up at location, in a few minutes I was all set. I rented a GMC van for the day to help finish up my local move. Initially, I wasn't looking forward to driving it (I'd rented a medium size truck in 2011) based on past experience. The van was easy to drive, had a lot of power, had A/C, and was very clean. While it took me about 7 hours to complete the job, if I used my SUV, I'd probably still be working!!!!
Not planning to move for a good long time after this, but if the need arises U-Haul will be my first call.
My only suggestion would be to consider having forms available by drop box (or include one with contract). My WiFi didn't work, so I had to go old school(back to pen & paper) to put mileage, time returned, and fuel level on my rental. I'm assuming all was well, since I'd not received any calls today from the U-haul office.
Other than this, it was a very positive experience for me!”
“Olivia was extremely helpful and professional. I was nervous to rent a car by myself for the first time, and she made me feel more than comfortable. I will be renting from Enterprise (specifically this location) from now on because of the customer service. Thank you for all your help Olivia!”
“Big thank you to Cole at Penske Sharonville for being so kind and helpful to us during our cross-country move. He ensured we were able to stop by the office early to pickup moving blankets for packing prep. Thank you, Cole!”
“Super easy and quick to do the rental process! No waiting. And easy to get out of the parking lot. The truck had 100k miles on it and it looked and drove like brand new. Thank you for a great experience!”
“Very convenient location, great online reservation and pickup system. I was accidentally late returning my rental, but they were very understanding and patient with me, and didn't charge me any late fees. Very kind, courteous staff.”
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“I so appreciated Christopher's help when my company was trying to solve a complex record storage issue. His proposed solution is working out beautifully, and am beyond grateful for his assistance!”