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March 2024 by She X.
Auto care employees are liars and selfish people. I bought a battery two days ago and they're saying that the battery is dead when I took it to AutoZone and they told me that the battery was full they stayed that I could not get my money back because of a dead battery so I called Walmart customer care service and they stated that they are lying. As long as the battery is properly working. I should be able to get my money back. I hate Walmart.
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March 2024 by Russell I.
This store is so slow they answered the phone before the customer in front of the them at the auto Care center. This is crazy I been in here for 20 minutes and the guy didn't say anything, just answered the phone
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July 2023 by Mia G.
Overall this Walmart is ok. Although today I got a cashier that did not want to do her job. Instead of using the rotator as she bagged things so she could spin the packed bags to me she just tossed the bags on top causing several items to fall out. She did help pick them up nor apologize. Next level unprofessional.
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December 2022 by Tracey J.
Aside from a Ms. K. Williams, you need to throw away the WHOLE STORE AWAY and start over! If you don't want to do your job, THEN DON'T COME TO WORK! I'm tired of lazy, rude people. I would give negative stars if I could. On 9/28/2022, at around 11:00am I went to purchase items that were only at this location. Otherwise, I wouldn't even come to this location. (I EVEN DO WALMART+ DELIVERIES FROM HERE NOT TO DEAL WITH THE STAFF IT'S SO BAD) So after looking around for the items I came in for without success, I ask the girl who is working in said area that I am trying to find things in. First, she sends me to find a PHANTOM COWORKER, so I walk around for FIVE MINUTES, looking for the other person while she KNOWS SHE'S THE ONLY ONE IN THE AREA! So I go to the customer NO service desk to ask for help AND WITHOUT THEM EVEN CHECKING I'M told by the TWO FEMALES AND THE MANAGER (JENNIFER) that the WHOLE SECTION OF PRODUCTS IS NOT IN STOCK AND I NEED TO GO TO ANOTHER STORE!!!!!!!!!! WTF! So, seeing that the app is TELLING ME THEY HAVE THE ITEMS IN STOCK, I ask the manager again. She ROLLS HER EYES, calls someone in that area, and then says that person is on lunch. LITERALLY 2 mins later, who rushes by clocks out and goes to lunch? The very same girl that wouldn't help me in the first place! So I said to the manager what the heck, that was the girl that sent me on the search for the other person SHE KNEW DIDN'T EXIST IN THE FIRST PLACE! she says, she said she was on lunch, to which I replied she was actively working when I walked up to her. The MANGER SHRUGGED HER SHOULDERS AND WALKED THE HELL AWAY! Throughly annoyed at the thought of driving to another store and WASTING GAS, I look around for another person who might be able to help me. So I walk around some more and find Ms. K Williams who comes to my rescue! She listened to me vent, and then she led me RIGHT TO THE ITEMS THAT HER USELESS COWORKERS SAID WAS NOT IN STOCK!!!!!!!!! I told her that the girl was standing ABOUT 10 FEET FROM WHERE WE WERE when I initially walked up to her for assistance in the first place!! Ms. Williams profusely apologized for her coworkers' behavior, walked me OVER TO EXACTLY WHAT I WAS LOOKING FOR, apologized again, wished me a good rest of my day, and went on her way. (Grainy pics of useless coworkers attached) MS. WILLIAMS NEEDS A RAISE AND A PROMOTION!!
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September 2022 by Larry C.
this walmart is so rude. my husband and son collect baseball cards and spend good money for what they want. however this walmart hides their inventory behind the busiest check out line and forces customers to have to ask employee to see what box they are looking for and they act so annoyed and almost never hand the correct item which causes them to have even more attitude which pushes me to want to go off and never shop there again , not to mention makes you feel rushed because the line of customers is now growing and becoming annoyed as well. customers are not allowed to even lean around to try to see what they want. we have purchased several boxes that are $25 -$75 and get home and realize not what we went to buy but felt like we were unwanted and annoying cashier which also almost always has no idea what baseball cards are what do they just grab anything to get u to leave and will even say that they can't spend anymore time because they have other customers . !!!! i'd like to see a few days go by that not one person goes there to shop! bottom line someone or several upper management need to find a different way to display these for customers to at least view what they are buying . i can shop for jewelery and view those items 100 times easier . there is no confusion what watch i would like to try on because they are not thrown on top of each other on a shelf for people to not be able to view. or then a customer is there for these baseball cards a manager should be responsible to come over and take the customer back to shop for the cards ,like they would shop for a shirt r any other item sold. and if thats too much for a manager to handle to sell the merchandise they were hired to sell at this store then heres a good idea .... dont freaking sell them ..... very annoyed customer!
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June 2022 by Charles S.
Went in to do a moneygram to send money to my girlfriend and i was in and out in about 5 minutes.
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October 2019 by Joseph S.
Auto Center are liars, cheats, and thieves Went there for an oil change and tire, the Tech jammed the key in the ignition so hard it would not turn or come out. On duty Manager Paul initiated a claim with the insurance company. Had the car towed to a dealership who said the Walmart tech destroyed the ignition switch and had to be replaced at a cost of $600. I called the Walmart Insurance claims person repeatedly with no return call or e-mail. I left a voice mail for his supervisor who called me a couple days later and said Walmart did nothing wrong and has not liability then hung up on me. I am not finished with this but wanted to warn you against going there for anything.
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February 2019 by Cheikh N.
Awful service at this Walmart vision center. I arrived at 4:30pm, 10 minutes before they close, and Robert wouldn't help me. He gave me a terrible attitude and told me he was closing in 10 minutes and he couldn't help me. Who does that?!! He flat out profiled me and said people like me are always trying to start problems (I am a person of color). The store manager had nothing to say and told me to file a complaint with corporate. It's disgusting how Walmart has such low standards and no wonder they are losing so many customer. My family and I will never shop at any Walmart ever again!
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December 2018 by Whitney B.
I shop at this Walmart when I need one off items that I can't get today on Amazon. I have never had any issues getting in and out of the store quickly. Check out is always smooth. Greeters always say hello. Items are typically in stock. The store is relatively clean. This is my go to Walmart when I need something now.
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August 2015 by M O.
to bad I can't give negative stars, this store is horrible! Things always out of stock, they never have more than 4 or 5 out of 30+ registers open and I always see more employees out front smoking than I see inside working!
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December 2014 by Shamika K.
Wal-Mart oh Wal-Mart! I have a love/hate relationship with this store. The prices are great but the service and experience is usually less than average! This particular Wal-Mart has over 30 check out lanes but there are never more than 5 open! I don't understand! Especially around the holidays when they know the store is crowded! It's frustrating. As well, the store rarely has carts in the store and it isn't that clean. The only reason I go is because of the inexpensive prices but I'm not sure if it's worth it anymore!
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November 2014 by Cordelia L.
Ok this has been the worse experience EVER... I understand you mad cause you had to work, but the rudeness is not acceptable and you mad at me because I called corporate? Yes, I called.. manager said nothing she can do... someone can do something
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October 2014 by Darryl H.
Worst customer service I've ever saw Unfriendly staff Wide selection of product Do not recommend
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September 2014 by Norman L.
I came to the Photo Center with slides to be transferred to dvd --I had the order form in hand (printed online). No one in photo center to help. Asked electronics associate --told, "We don't do slides." Went to Customer Service --associate called for manager; manager came but was not able to help; I asked for her boss --said she called for her manager. I waited. I asked again, and she told she had called three times. I never did see the manager. Was sent back to Photo Center where associate Ebony Hines helped me. She deserves credit for her courtesy and service. I was 60 minutes in the store just to get this one simple transaction.
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April 2014 by Elyse F.
We need something and were in the area, so we decided to stop in. The store had a strange smell. There were NO carts. Seriously, none. Somebody heard us asking the greeter and asked if we wanted theirs. The greeter said they were getting some, but when we left there were still none. The aisles were cluttered. Items were miss marked, or not marked at all. None of the price checking scanners I tried worked. When we went up to the electronics counter the person working there was on the store phone clearly having a personal conversation. We had to wait for quite a while for him to stop his phone call. At the very least he could have asked his call to hold while he helped us. Not a thing he said could possibly have been store business. Checkout was barely moving. There were plenty of lanes for them to open. Maybe they were all still out retrieving carts.
