-
June 2024 by Derek Clayton
Inadequate staffing, extremely slow and uncaring service. One of the drive through lanes will be closed on some evenings without any signage to indicate.
-
June 2024 by Destiny Byrd
This pharmacy is constantly out of my medication even though I have been a regular customer there for months now, with an on file prescription. So you’d think they would make sure they ordered enough to at least cover their regulars, but no.
They are rude, completely emphatic, and slow.to get you serviced. Most of the time you will have at least a 15 min wait just to speak to someone. Also they changed their call system recently, so you can’t directly speak to the pharmacy without being on the phone for 10 mins either.
If I had a vehicle & was able
to drive to a different Pharmacy, I most certainly would. Do your self a favor and get any different pharmacy, if you can.
-
May 2024 by Jennifer Vossler
I have chosen to Fire Walgreens after 15 years.
After my experience of the pharmacist yelling and screaming at my daughter and over a prescription that we didn’t understand after a traumatic accident. He decided on his own without consulting with my primary care provider and just a hospital PA. This guy flipped out yelled and screamed pounded on the counter of the drive-through when we were just asking a question to find out what was going on with the prescription, after waiting two hours for a prescription when we were told it would be 15 minutes then it would be 45 minutes that turned into 2 hours.
After calling the hospital and speaking with the PA . It was the pharmacist decision he made on his own and the PA did not have a problem with my prescription. The pharmacist made the call not to give me the medication.
So from here, I decided not to fill another prescription at a Walgreens and to see what other actions I can take.
-
April 2024 by Brian H
I had to completely stop coming here even though it's a pain to go somewhere else. Repeatedly ignored at the drive-thru. When a pharm tech does come to the window they consistently help the other person that just rolled up. They'll say my script isn't filled when they sent me a pick-up reminder the day before. They'll say it'll be ready in 15 minutes; I'll come back the next day it it still won't be ready, and they'll say it's out of stock. Or other times I won't get a message at all when my script actually is ready. If I am lucky enough to get my order filled, they'll put my card on top of the bag and not in the bag so that it blows away in the wind when I open the return box from the drive thru. I'd understand the occasional mishap, but these antics happen just about every time now. Unless you absolutely need to go to a 24-hr store, go to the CVS on Colerain inside the Target.
-
April 2024 by Empress H.
This walgreens is my favorite place to shop
-
February 2024 by Scooter
Never had a bad experience !
-
December 2023 by Liz Loomans
Half the time it's fine. The other half of the time? They screw up your prescription, check out your online order before you pick it up, or tell you they don't do curbside pickup when they actually do.
-
November 2023 by Mindy “Min min”
This pharmacy has very helpful and knowledgeable employees. Its a clean and well stocked store with professional, helpful staff. Every transaction has been on time and has gone smoothly. Clean and comfortable store.
-
November 2023 by Arinette Gray
Walgreens is the store! We received excellent customer service ? Great employees ? Great products ?
-
September 2023 by Kristen Yancey
This location has efficiency and cleanliness issues. The pharmacist is not customer centered and is not in control of the environment. We had a terrible experience there recently and left empty handed after an hour. It was not worth our time. The young lady at the register in the pharmacy was not the issue, overall. She was very sweet. Efficiency was ann issue. Also, free flu shots is a lie. They said our insurance didn’t work with them (Anthem). Then they said they’d waive the fee. Then they said just kidding. Then the pharmacist wanted to know why we didn’t fill in any online paperwork. We filled out paperwork there. And if they needed more, we were literally there for an hour. Hopefully, we didn’t catch Covid from this debacle. Never to return again.
-
September 2023 by Michael Chanak Jr
I avoid the Walgreens at 6918 Hamilton Ave in Mt. Healthy - understaffed in pharmacy, and don't even think of getting your seasonal shots there. There's no extra help to deal with that messiness.Ps - I actually registered for a shot on line got to store and was told "they were out." As my eyes rolled, I thought "corporate America" at its usual.M.
-
September 2023 by Gi Vani
Nice place! Inside was clean, & pretty big, I was shocked. Got everything I needed, but items are a bit overpriced....
-
August 2023 by Eve Lee
Doc calls in a scrip at 4pm, still not ready the following morning. Keep in mind this is a 24-hr pharmacy. They had sixteen hours and hadn't so much as checked to see if it was even in stock. Really?
-
August 2023 by Stephanie Chichester
Very clean and well stocked on everything
-
August 2023 by M P
They're busy in the pharmacy so be patient.
