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March 2024 by Deeana Bowles
I went to the store and were helped by Koh and Caleb! I just wanted them to be recognized bc it was a frustrating situation that took almost 2 hours and they worked hard and I think may have even missed lunch to make sure I left a happy customer.
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February 2024 by Ken Siegel
Was busy when I went in, the wait was over 20 mins. But once I received service it was quality service and I was satisfied.
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February 2024 by Sanat Aslamov
workers cheated me and they
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January 2024 by Dennis Roady
Not enough employees to service such a large customer base. Terrible hold times in person and over the phone. I expected better. Sad.
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January 2024 by Evan Hartmann
Grant was a bunch of help for me and my family.
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December 2023 by Justin Stacy
Do not use this store location. The sales rep spent the majority of the two hours I was in the store hiding in the backroom, added an additional line to my account after I told him no, got an attitude after I declined the insurance and didn't even help me activate my new phone.When I went back to address the new services that were added to my account I got nothing but excuses and once again the sales rep spent more time in the backroom than helping me.Double check your bill and make sure you get everything you are promised that is part of the promotion.*UpdateSo after reading my review someone at the store once again changed my bill without permission, removing only the promotional credit and not the additional line. So triple check that bill before you leave.
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November 2023 by Terry A. Walters
Went to get information about a cheaper phone plan for seniors, was handed a phone number, and told basically they couldn't help.And had told me to call the number.I did, but I could hardly understand the person I spoke with. Obviously, they (she) did'nt speak English.I think a New carrier is in my future.
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October 2023 by Josh Haney
I have had some frustrating phone calls with Verizon n the past which made apprehensive about visiting the store. I was greeted by Matt when I arrived, and he couldn't have been more helpful and patient. Thank you Matt!
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October 2023 by Tasha N McDonald
Meddie was extremely kind, informative and professional. He was multitasking a seemingly busy store. His service was informative, helpful and friendly. Thank you!!
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September 2023 by J R
Terrible!!! Current customer, I ordered 5G home internet and went in the store to pick up the modem and the representative I worked with took the liberty of adding lines, and services to my account without my consent. I filed a formal complaint and filing a police report, this is complete FRAUD.
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August 2023 by Jeff Cawood
The female representative(I think was the manager) is the worst sales rep I have ever dealt with! If she worked for my company she woud've been fired on the spot for treating customers in a very aggressive and derogatory way! She needs to be fired!!!I have heard other, similar, awful stories about her from other customers that have gone in there. Another location commented that they are getting rich from people electing to come to them after dealing with her due to her terrible, confrontational manners.
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August 2023 by Barry Rhoten
Can’t seem to get the billing as agreed upon even after 6 weeks?
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July 2023 by Marcia Goldberg
I was given a price over the phone but our bill was 40 dollars more than what we had been paying.. Was told the person I spoke to must have made a mistake.
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May 2023 by Azizbek Khakimbekov
Absolutely worthless place. They do not want to help you at all. They simply want the sale and give you numbers of customer service for you to take all your issues
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May 2023 by Paul Weibel
I highly recommend this location as they provided an answer/solution to my cellphone technical issue that Verizon’s online tech support was unable to help.
