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July 2024 by Dinia Ballester
I went to the office on 6/15/2024 for the third time to send 2 boxes to Lehigh Acres, Florida and only 1 arrived, they did not explain to me how I could secure them and I tracked them on my own and on 6/18 I arrive in Jacksonville and nothing else is known, I have made 3 visits to the office to complain because I am moving and they are things of value
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May 2024 by Dan Whitt
Been to this location twice. Both times the employees are not even a tiny bit friendly. They act like you have ruined their day just by showing up. Horrible service. There are too many other options for me to give them another chance.
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February 2024 by Janet Rue
I started out with a 1-star rating on my review. I had an issue with 2 packages that were shipped from Springdale to Scottsdale, where I am for the month of February. I called the store twice, left voice-mail with no response. Haley, the manager got my message and finally called me back. She was very helpful in rerouting the packages to our condo. I'm now anxiously waiting for them to arrive. Thanks, Haley for helping to get my issue straightened out.
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February 2024 by Yolonda Yolonda
I didn't appreciate the dry lady with an attitude at all! She asked how may I help you and didn't make eye contact. Snatched my item and gave me a slip. I know we all have our days but if you in the front doing customer service then act kindly to the customers!
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December 2023 by Denise Ollis
Super Rude
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December 2023 by Ernst Loehl
has good customer service- but I arrived at 8:45 and the store was still closed.Probably a scheduling error- I waited and saw a few customers also had to leave and go elsewhere
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December 2023 by Deborah Murrell
Great customer service on each visit.
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November 2023 by Glenn Mojzer
Convenience.
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August 2023 by Melissa Roe
Fast and friendly.
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August 2023 by Stephen Boerger
Love this place
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August 2023 by Spencer Smith
Amazing
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August 2023 by Chinah Dollz
Absolutely the best UPS store hands down
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July 2023 by Aaron Littman
Best UPS Store around! Tim always goes the extra mile to help out customers.
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May 2023 by Shianne Coomer
Got here at 8:29am, it's now 8:37am and the gate is still down and doors locked.
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March 2023 by Glenn Hodge
Always friendly people. Gets very busy at times but they move quickly and never a long wait. Good place to ship packages.
