United Dairy Farmers is noted for its great ice cream, enjoyed as a sweet treat with friends and family. Customers report experiences with exceptionally kind and helpful staff, describing service as the best encountered in a long time. Employees are praised for making time to assist, answering questions about products and the area, and providing help with tasks like signing up for a loyalty card to save money. Acts of going out of the way to replace a dropped ice cream for a child are highlighted as perfect customer service. The manager is also noted as super helpful with great staff. The store itself is described as one of the nicest locations, kept very clean with dry floors even in bad weather, clear aisles, and properly stocked shelves. However, there are occasional criticisms about service speed, with one mention of a long wait for an order and limited change available. A note was also made about a desired shake being unavailable due to peanut ingredients, while other menu items contain peanut butter. Despite these minor issues, the overall impression is positive, with the excellent service and cleanliness making it a preferred stop for gasoline and treats.
