United Dairy Farmers is a well-known business with over 175 ice cream parlors, convenience stores, and gas stations. They offer a variety of products, from premium-grade coffee to farm-fresh dairy products and hand-dipped ice cream treats. The company's U-Drive program allows customers to save on gas and everyday purchases. Customers have generally positive experiences at United Dairy Farmers. One reviewer praised the "delight" of being welcomed by a young woman working the main register early in the morning, describing her as a "great people person" with a "great attitude." Another customer was impressed by a young man who offered to carry their soda cans to their car, demonstrating genuine concern and going above and beyond. However, some customers have had less than ideal experiences. One reviewer was frustrated when they were unable to purchase ice cream on a Saturday night, as the staff had put the ice cream in the back freezer to "defrost," which the customer felt was inconvenient for customers. Another customer reported being turned away from purchasing ice cream in the evening, which was unusual for the brand. Overall, United Dairy Farmers is known for its wide selection of products and generally friendly staff, though some customers have encountered occasional issues with ice cream availability or staff responsiveness.
We received excellent customer service 👌 We purchased some good coffee, cheap.
September 2022
We walked in at 8:30pm to get some ice cream and were told their ice cream station was closed for the night...I've been to a lot of UDF locations and have never heard of them not offering ice cream while they were open.
April 2022
Anna Marie gave me the best customer service I’ve ever had in a UDF! I simply stopped in to get my morning coffee and it was a joy to waited on by her. She was so happy and pleasant. Her personality was infectious. She would always be my morning cashier because she surely made my morning brighter!
