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August 2023 by john reising
If you get there after they clean up their shake maker (7pm) you can't get a shake, I guess they only do what they want to do, not thinking about their customers????
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August 2023 by Liz mcline
Not only should you drug test one of your teams "Maria Ramirez'' our channel will be exposing in and outs of her and others employments at UDF. As much as we love your ice-cream. Norwood udfs are doomed.
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May 2023 by m Lee
? a milkshake isn’t supposed to be mostly milk ? also why are you blending it for so long? It’s just melting.
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March 2023 by Brittany Beck
There is an employee at this location with colored hair that refuses to make milkshakes. On 3 different occasions she has said that she hasn’t been trained to make milkshakes and then another time she said that the milkshake machine was down. This was over the course of atleast 2 months. I don’t know if she’s lying but I’ve never heard of a udf employee that’s been there that long and still can’t make milkshakes. She needs to learn or have someone else there that can make them. Huge inconvenience and waste of time to stop whenever she’s there. Going to just go to the one on Montgomery rd from now on.
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January 2023 by Theresa Feie
The customer service was beyond awesome. Both the young man and the young lady were amazing!!! They changed my son's entire mood. We were both impressed with how genuinely kind & thoughtful they were.
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December 2022 by D W
Got three good ones working shld have got their names the girl was new with glasses good customer service and the young man with dreads made the malt also great customer service treat them good so they'll stay awhile.The other was outside cleaning and replacing trash bins should have gotten their names fri Nov 25th at 7:49 pm.
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September 2022 by Smyth TV
NO RESTROOMS But they sell food and ice cream how am I supposed to wash my hands? I always leave bad reviews for places that serve food but have no place to wash hands is unsanitary
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August 2022 by Brian Smyth
NO RESTROOMS But they sell food and ice cream how am I supposed to wash my hands? I always leave bad reviews for places that serve food but have no place to wash hands is unsanitary
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July 2022 by Rick R
Guy making chocolate shake scared me, kept adding icecream, scraping bottom box, put in plain cup, made my hands sticky, said how about sliding into clean cup!WORST GARBAGE SHAKE I EVER HAD, HEY LINDER BOYS,,,, GET SOME TRAINING TO YOUR PEOPLE. I WONT GO BACK!
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May 2022 by Anna Richey
Amazing customer service! I was a fool and didn't check the hours they were open online before coming in. When I tried the door I realized they had just closed and were already mopping up. They let me in anyway! Great staff!
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March 2022 by Chris Cooper
Everything is great except that the monster coffee drinks are more then anywhere else, But they will take suggestions on new orders,
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October 2021 by Johnson Brian
Sold me gas but no public bathrooms booooooi
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September 2021 by Ezekiel Saylor
This has got to be the worst UDF that I come to. The store is always nasty it’s never clean looking. They are always out of sprite fountain drink and so much more. I’m always a fan of UDF I love there shakes and ice cream but cleanliness of this store there would be no way that I would buy one. If I could give it a negative 0 I would.
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September 2021 by Leather and lace Debbie Mason (Debbie Mason)
Could have been better
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July 2021 by Deanna King
YIKES.
