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May 2024 by Emma Toensmeyer
Gary is the ONLY person i will buy a car here from, he is the nicest down to earth person, and always gets me into good cars. although i had one frustrating experience, nothing really in their control . i would reccomend buying a car from here cause they do run good, and they treat you like family the second you walk through their doors.
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May 2024 by Emily Davis
Gary is such an amazing person they will work with you on the down payment and they have there own insurance company it cheap than actually insurance companies also just got my second car from them they amazing place to buy cars.
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April 2024 by Marieee Davisss
Never ever buy from this place, hidden agendas, not true. False insurance they don’t have! The hide check engine lights and run mileage numbers down. READ BEFORE YOU SIGN ANYTHING
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April 2024 by Deana Harris
If I could leave Tri State Auto Sales 0 stars I absolutely would. My boyfriend bought a Ford focus from this scam company, and the situation is so morally corrupt its outrageous. The payments were made in full every two weeks, however; the payments may have been one maybe three days past due. They still took the payments. There were no late fees due or penalties put toward the balance owed on the car. They repossessed the car one day after the payment due date. When my boyfriend called them to inquire why the car was repossessed they told him "the car was reported stolen by the previous owner, but it wasn't stolen" she then went on to say that "the police had to check the car, and then he could come pick the car up after the police released it." THURSDAY he went to go pick up the car, and was told the police hadn't released it yet. He called them today, and they told him they no longer had the car, and that it was at a different lot. They had the nerve to ask him to bring the title and drop it off there. These people are scamming whoever they can to make a buck. Don't buy a car from this place they will do their best to squeeze you for everything they possibly can. GO SOMEWHERE ELSE!!!
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April 2024 by Isaiah Griffin
I got a 2012 ford fusion from them it’s great yo best place to get your car ??? great people they also work with you very well ? #TRISTATEAUTO BEST DEALER IN CINCINNATI IF U ASK ME!!!!
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March 2024 by brian freeman
I got newer 2017 car today works great needs little fixing on the engine but no worry I fixed it and the cars are very great always look before you buy not hard cars don't last forever workout proper care thank you guys you rock
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March 2024 by Mo C
This place is HORRIBLE. Don’t waste your time or money! They sal lemons without titles… got a car from them December 2023 and was told they’ll mail the title with in 2-3 weeks. Well its BEEN 3 months and still have not received a title and their response is always “their working on it” to make matters worse the car just broke down so im unable to drive it!!!! Staff are rude and careless, RUN VERY FAR FROM THIS DUMP.
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March 2024 by Patricia
Only gave a 1 star just to be able to leave a written review. My daughter "was" financing a car here but from the day she drove away in it.. never did run right. They claimed they fixed it on 3 different occasions but still never run right. Plus they charged her for the repairs that were never done correctly to begin with. She let them come take the car after lieing to her about a tow charge. As a matter a fact they have that piece of $%!@ sitting on their lot right now trying to resell it. Don't waste your time or money on this buisness!
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February 2024 by Aleisha Jones
I purchased a 2014 ford focus from this sorry excuse for a business . I paid 1300 $ down and have paid a total of 2160 in vehicle payments from October to today . i was told by GARY !! The salesmen that i was in a short term loan so only had to keep the car 6 months and with on time payments i will receive a upgrade with 2000$ off my down payment . That was a LIE!!! I was then told it would need to be 8 months so i sucked that up even though i was lied to so i would buy the vehicle . Very Deceptive business practices. My transmission is gone on the car i have been calling and calling they told me to drop vehicle off in Cincinnati and that my repair will take a month and then they will not guarantee me the problem will be fixed . I explained to them that i live in Dayton Ohio ALONE and that this is my only means of transportation i asked for a loaner car while they make repairs i was denied that option . I then stated that since i pay on time every 2 weeks and never have missed a payment could i just upgrade i was told NO ! mind you I'm 3 months away from that 8 month mark . i was denied that . I asked if i could turn in vehicle and pay a new down payment they told me NO again . I asked her how was i supposed to get back from there repair shop in Cincinnati back home to Dayton ? I cant walk on the Interstate home . I asked to speak with corporate and asked to speak with the owner i was denied that also ! The staff is rude they are LIARS they will tell you anything to buy a car . My husband bought a car there a week after i did that car caught fire and was a danger to his life to drive they made him bring the car back on interstate knowing it could've killed him . They claimed they fixed it they never did then attempted to leave him stranded at the repair shop until he complained so much that he started to get on their nerves so the gave him a different vehicle that all happened in a matter of 2 days of purchasing the vehicle ! My husband gave them the car back because he wanted nothing to do with them lost the down payment ! I'm tired of businesses like this getting over i will not stop and i will go to all measures to make sure this does not happen to anyone else ! They cant repossess my vehicle because i pay on time so if they do i will be sure to file a lawsuit ! Stop LYING to people to get a sale actually fix the junk you guys buy and train your staff to be nicer ! i will not stop until this issue is revolved ! I don't care if i have to let every buyer know to beware i will start a whole Facebook page dedicated to this foul business!!! I want a different vehicle or a loaner while they fix mine ! simple as that ! They are definitely violating OHIO LEMON LAW !
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February 2024 by Candice Stiver
They’ve never let me down
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February 2024 by Peggy Clifton
Fair prices and works with you
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February 2024 by Brittany Hoffman
Great place to get a vehicle. No beating around the bush about anything. Was super easy and fast. Outstanding staff! After being turned down numerous times, they made it possible for me to drive away in a vehicle.
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January 2024 by James Donaldson
You will be lied to about insurance and charge you an additional $100 a month for their “insurance” only to find out that’s not insurance at all. They let me drive off of the lot without insurance and lied to me and said I have “basic liability”. Now I’m in a pickle where I need proof of that and they’re telling me it never existed and what I was paying for is something different. Save your money and troubles, the car will just break down on you in a month. Drive time is way better and more reliable than these 3rd world car dealerships. Don’t ever be fooled by them. I will be contacting a lawyer and seeing if there’s anything I can do from being wronged here.
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January 2024 by Datpiffgamer513 clips
Help me get a car easy and fast great customer service low prices an the car broke down in 4 days they suck an do not help u an will scam out of your down payment
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January 2024 by Andre Ramsey
Thank you Gary and Mike, you guys definitely made sure we were good with our New Town and Country Van. Will definitely recommend.
