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October 2024 by Krista Hollins
The Lady working the front Desk 10/19/2024 is extremely rude. We walked in for new tires, and she treated us with an attitude. Acted like we imposed on her day! Extremely bad customer service. And this is exactly why they won’t be getting our service. Whatever challenges you are going through, don’t be hateful to others. It’s ugly!
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October 2024 by Contessia Adams
? ???? ?ℍ?? ? ☆'? ???? ??? ??? ???????!!
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October 2024 by ET Bass
Great place to get tires and wheels. Used to get scheduled maintenance and minor repair here. For some reason the have become way expensive for typical car repairs. Have switched bc of that. Maybe new mgt. Still have great tire service tho.
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September 2024 by Brian Doering
Jake is phenomenal! He will get you all taken care of and back out on the road quickly! No nonsense and breaks things down. Very easy to understand. Top-Level professional right there!
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June 2024 by Kayla Feld
I took my car in at 4:45 for what I thought was going to be plugging one tire. It was a little busy so I waited and then they got to mine and it ended up needing two new tires, which the man at the front desk was very helpful and friendly and also tried to get me any discounts he could. The guys replaced both my tires even though it was after they had closed and they didn’t complain a bit and were very nice about the situation. Will definitely go back
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May 2024 by Sam R Werling
They are awesome here! They do a really good job and they make sure you’re taken care of! While our car was being worked on, they dropped me home and picked me back up! Amazing team!
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April 2024 by Chris Petroff
Worst experience ever. I will never go back here, especially this Sharonville location. Very poor customer service. They did not even inflate the new tires correctly. I had to add almost 10 psi to each tire. Promised the job would be done at noon, and it was almost 4 pm before it was done, and not done correctly. Adhesive labels still on the tread portion of the new tires. Very sloppy job.
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April 2024 by Travis Gumm
I showed up just after they closed with a flat tire. Got chased off by the front desk man. After he told me to never come back, (I was pretty rude back to him but I was panicking) I was out in their parking lot working on getting the spare out of my trunk. The rude guy had left and the two remaining guys, Nick and I didn't catch the name of the other guy, came over and brought me in. Sold me a new tire and got me going. They absolutely went above and beyond the call of duty for me when they didn't have to help. I'll never forget that. Thank you, Nick and other nice guy.
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April 2024 by Will Osbourne
Generally bad service, frequently have bad experiences, from defective tires, breaking TPMS sensors, and they can’t seem to even open the office on time to try to drop off your car or talk to a tech about what needs to happen.I only come here because of convenient location, but it’s to the point i will probably just have to go elsewhere.
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March 2024 by Morgan Reid
Matt and the rest of the team were kind, professional and knowledgeable. My repair was completed in a timely manner, despite being a busy day. I had multiple interactions with different team members and each were eager to provide helpful information about my vehicle and the status of the repair.Thank you!
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March 2024 by Liz Wilking
Very friendly and accommodating!
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March 2024 by Moe Bezih
This place is good, good community service. Had a nail in the tire and needed a patch and they was fairly quick to get it done I didn’t set an appointment or anything and they was busy but still got it done quick but if you set an appointment I’m sure it will be faster. And staff there is nice. Would %100 recommend going here
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January 2024 by Tim Burke
I needed new tires. The service manager seemed to want to sell me on more expensive tires than i think i really needed. We drove 50,000 miles in 5 years and he kept pushing the 80,000 mile michelin tires. I tried to explain that, according to him, tires should only last 5 years and then be replaced so we would not get our money's worth out of an 80,000 mile tire. He offered no alternatives. When i asked if he could just put the same tire on, he simply said that he did not carry Bridgestone tires and they would have to be special orderred.This is not the typical service i receive from tire discounters.
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December 2023 by Farrukh Khotamov
Tire discount is good but This location is GARBAGE DISRESPECTFUL TEAM
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December 2023 by Mashxura Nigmatova
Don’t use this location unprofessional workers so so so RUDEST MANAGEMENT TEAM SO BAD
