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October 2024 by Melissa Tilton
Friendly and helpful!
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October 2024 by George Eisenecher
The worst will never go back I was there Saturday October 26 from 940am till 1230 pm for just a oil change nothing else about 955 the fella pulled my suv in while driving around the building hanging out my drivers window then my suv sat in the air on a lift for about 2 hours draining the oil out ya ask why it's taking so long ya get some lame bullshit never again and will never recommend anyone to that hole I would put 0 stars if that was available
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October 2024 by Dante Martin
The customer service was splendid yay
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October 2024 by Dan hack
I had a blowout from a pot hole and after putting my spare on, I came to this location to get my road hazard warranty. James tells me no problem, they could get me fixed up. Then the problems start… 10 minutes after they pull my van in James asks me how did I put the lug nuts on the spare. He thinks they are all cross threaded because they can’t get them off. I told him I used my impact at home and if need be, he could drop my van and I would go get my impact. I was assured that he could get them off and that it wasn’t necessary for me to go get the tool.
5 minutes later, a different tech came out and let me know he had broken 2 of my wheel studs trying to get them off. 2 came off fine. He asked me what I wanted to do… I told him it has to be fixed!
James comes back to me and says that it is going to cost over $500 to fix my wheel studs. Then tries to lower it to $400 when I objected. Once I thoroughly objected again based on my offer to get my tool so they wouldn’t break them, he balled up the quote and said “I guess I’ll eat the labor if you pay for the parts!” I agreed and the work was done.
Not a good way to do business!!
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October 2024 by Gretchen Foxglove
I’ve been using this Tire Discounters location since I moved to Cincinnati. It is hands down the best experience I’ve had at a tire shop or mechanics. They are always friendly and take care of any issues I have.
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October 2024 by Amonei Hawkins
Great care and prompt service
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October 2024 by Jim James
Had great experience fast fair friendly
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October 2024 by Thad Joseph
I've exclusively used TD for the past 30 years. My last visit to the Ferguson Rd TD had me perplexed. They replaced a damaged tire for me and when I asked to have my other tires inflated I was told "their gauge was broken" and they could only guess the pressures. He said they'd have to dismount all my tires to inflate them. You've got to be kidding? Nobody in a TIRE SHOP has a regular manual gauge? UNREAL!
SEP2024 UPDATE: Not sure what's going at the Ferguson store, I should have known better than to give them a second try. Nope, fail again. Right front tire, 1 year old Michelins that we bought the road haz warr. with got a screw in it. Front desk guy claimed "it wasn't covered under road haz, that's only for full blow outs like a sidewall rips out". BS, I've used TD for 30 years and had ~10 tires replaced under warr with nails, screws, whatever in them. Then he wanted to charge me $500 for one tire to replace it. I had just bought them a year ago for $250 each. In the end, my tire was repaired for free - but man oh man. That guy needs to learn about the TD Road Hazard Warranty details. What's it worth if you they try to scam you? Last time I go to that store!
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October 2024 by Bradley Moffett
Always good service very professional
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October 2024 by Katie Donnelly
Did a great job, great price and fast.
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October 2024 by Christina Autenrieb
Great fast service!
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October 2024 by the foxy squad
Stopped in to get my tires rotated and was in and out. The managers up front and the guy that work on my car was super nice. This was a best experience I had since March.
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October 2024 by Vickey Allen
The staff Tae,Chris and Zack are all very friendly. helpful, efficient, professional caring staff. They went out of their way to make sure that my needs were meet and for that reason I will recommend them and share my experience with others .. 10 ⭐'s for the team!!!
This store is the Ferguson store in Cincinnati Westside Ferguson Rd
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October 2024 by Brian Spaulding
Very informant, quick, and professional.
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October 2024 by Christopher Dorr
I’ve come here several times. Every time, they have been excellent. Very helpful and responsive. Took care of the problems right, the first time.
I will definitely keep coming back here. Highly recommended.
