The Original Mattress Factory provides high-quality mattresses at factory-direct prices, ensuring customers receive a better mattress at a better price than mainstream brands. With hand-built mattresses and box springs made at local factories, the store emphasizes a no-pressure shopping experience. Customers appreciate the knowledgeable staff who guide them through the mattress selection process without being pushy. Reviewers highlight the expertise of employees like Nick and Christine, who make the buying experience easy and informative. They explain options clearly and assist with any additional needs, such as mattress covers. The store also offers two-sided, flippable mattresses made from high-quality materials and real, flexing box springs for enhanced comfort and durability. Delivery services are noted for their professionalism and punctuality, with customers reporting quick and efficient setup of their new mattresses. The Original Mattress Factory also caters to special requests, providing custom mattresses in unique sizes for RVs, campers, and antique beds. Overall, customers express satisfaction with their purchases, praising both the product quality and the excellent service they received.
Christina did great job Bought two beds. The real deal.
March 2024
Christine made buying a mattress such an easy and no pressure experience! She was very knowledgeable about all the different mattresses and clearly explained any extra charges. We love our new mattress. Great experience with delivery as well.
May 2022
Nick was very educational and absolutely not high pressure - he said they are not even allowed to be. He never even bashed any competitors or other products.