The Appliance Loft, established in 2003 and located in Cincinnati, OH, is a trusted appliance store serving the surrounding area. It offers a wide selection of high-quality appliances, including refrigerators, dishwashers, ranges, cooktops, wall ovens, washers, and dryers from top brands. The store is known for its helpful, friendly, and knowledgeable staff who prioritize excellent customer service. Customers appreciate the personalized assistance, such as helping to ensure appliances fit their spaces and coordinating with kitchen designers. The team is flexible and accommodating, often holding onto orders until customers are ready for delivery. Many customers have purchased full sets of appliances, expressing satisfaction with the quality and brands, like Thermador, which they consider better than big box stores. The staff’s follow-up service is highly valued, especially when handling issues or repairs, as seen with a dishwasher repair where the store offered a reduced replacement and covered installation fees. The store also provides professional delivery and installation, with staff going above and beyond, including custom sink area redesigns. Overall, The Appliance Loft is praised for its exceptional customer care, expert guidance, and commitment to helping customers find the best appliances for their homes.
Outstanding service and competitive prices. I visited four different appliance stores around Cincinnati when I built my house, and The Appliance Loft had the friendliest, most knowledgeable staff. They were flexible and helped me work through delivery and installation options; they’re simply the best in the area!
September 2023
Purchased full house of appliances 2023. Very knowledgeable and felt it was a good deal and better brand than the big box stores. Had one issue of my own doing and they helped me get it corrected! Special shout out to Bill and Reese. Thank you!
September 2023
Bought microwave here. Never realize how big store is until you get off elevator.
