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April 2024 by Sherry H.
This is the Best facility to take care of your fur babies! My Bodhi has been going there for 7 years he loves it . Everyone is like family, they go above & beyond to give the most awesome care while you are away . The owners of this establishment are fantastic people I would not take my fur baby anywhere else The facility is clean well-maintained and your baby will come home and be so exhausted from play play play. Lynn fabulous shoots for holidays always coming up with new ideas to entertain the fur babies. She is awesome. I wouldn't trust anyone else with my little boy I am so thankful for everyone here . I am so pleased with Bodhis care I can't say enough to cover everything that's great here and I never worry when I have to be gone because he is fabulous hands. Thank you Tail Waggers Doggy day care I appreciate you and Bodhi loves you
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January 2024 by Ed Schlegel
I supply Tailwaggers SAPP dogs with food. I don't have a dog to take there but I would. The people I see there are dedicated to taking care of these dogs!
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January 2024 by jasmine peavey
Love this place!! I watch my dogs on their cameras while they are at day care and they have SO much fun. Great staff, great atmosphere. 10/10 definitely recommend!!
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January 2024 by Mike S.
Dead end job, underpaid, no sort of benefits for full time employees. Utter disrespect and no appreciation to workers from boss. A amalgamation of illiterate morons who never evolved past high school. Dogs constantly being killed left and right and workers quickly blamed for issues the "boss" doesn't want to spend to fix. Cheap stingy , literally refuses to fix the gromming table that's collapses so dogs are always getting hurt. She literally pays off customers and has them sign an NDA whenever an incident happens with a dog IE gets killed by another dog or escapes. If you have any value for your dogs life an your sanity, stay away and don't come back another day
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December 2023 by Greg Louis
Awesome to be able to watch you dog on the liv cam in the doggy day care.
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December 2023 by Alivia Friedman
I took my dog here a while ago. He went for a week and I immediately took him out. The owners son was working the front desk and straight up told me (in front of multiple clients) that my dog was aggressive toward the other dogs trying to mount him. He said if he snapped or growled at the other dogs again, he would not be welcome back (again in front of other clients in the lobby) he also had added in that he was being a “bad dog”. I left humiliated and in tears because my dog had been in daycare before we moved and had never exhibited this kind of behavior he was telling me.. I also wondered why I didn’t get a call to come get my dog if he was acting this way. When I got home I called and it was like the entire story changed and those instances never happened. He acted like he didn’t know what I was talking about and when I asked if I should pull him he said “oh he’ll be fine, we’re not worried about it. Keep bringing him!” So the next day I did and I talked to one of the girls and apologized for how he acted the day prior.. she said “I was with him all day and he didn’t do any of those things. So I’m not sure if maybe he confused him with another dog or what.” I was infuriated.. I never brought him back after that. Very unprofessional. I take full responsibility for how my dog acts but to be told that what he said to me IN FRONT OF OTHER CLIENTS was completely false was the last straw for me. I also feel, even if my dog was being aggressive, that conversation should’ve been done in private or over the phone.
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October 2023 by Moneen D.
Never used! I won't use because they require too many unnecessary vaccines just to groom
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October 2023 by Christy Stultz
TailWaggers is honestly the ONLY place I trust to care for my pups. Lynn, the owner, is such a sincere dog lover. Her and her staff have cared for 2 of our dogs now. Absolutely, love this facility and that they truly care about the dogs in their care.HIGHLY RECOMMEND!!!!!
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October 2023 by D S
I’ve been bringing my Rico here for just over a year and have had nothing but amazing service. He loves the staff and is always so excited to go. After a long day at work, it is so nice to know he got the same love he would when we are home with him.
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September 2023 by Shelly T.
This place is a God-send. I took my GSD there and he loved it. After he passed i took my newest rescue and he also came home tired and exhausted, but also relaxed. He didn't have the pent up energy that some dogs do. If you don't have time to socialize your dog, i would highly recommend taking them to see the caring staff here. The place is clean and well organized.
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August 2023 by Sara N.
Our family's 6.5-month-old puppy, Rusty, was attacked and killed at Tailwaggers on August 5th. We boarded him on Friday night and had a phone call early Saturday morning that a large dog had gotten to him and did not release him until he was dead. We heard one version of the story when we went to collect our beloved Rusty's body that morning, and our attorney heard another when she went there shortly after us, the owners had another version when they reached out to us on August 6th. One thing that all the stories had in common was that Blue, a dog from SAAP was loose in the kennel and had access to our 10 lb puppy. We had questions...we didn't even know that Tailwaggers had dogs in from SAAP, why weren't measures taken when letting out ANY small and ANY large dogs (SAAP or otherwise) that morning to be sure something like this didn't happen? We waited almost 11 days for a full report, we did not post anything negative anywhere, we realized that awful mistakes can happen and we wanted to give them the benefit of the doubt. My husband, myself, and our three young children WAITED...10 days patiently to see what happened to our Rusty. On August 14th, they reached out with a significant settlement in exchange for an NDA and no final explanation of what had happened. We said we would not accept a settlement without a final explanation and needed to know the changes that would take place to prevent this from happening to any other dogs and their families. On August 16th, we received a web of the same three versions that had been told and a plan for "change" that should have been there in the first place. We declined the settlement in exchange for our voice and for Rusty. I am not saying that anyone at Tailwaggers meant for this to happen, I don't believe that which is why we gave them the opportunity to handle things in what we see as the right way...with truth, accountability, and change. They had plenty of time to let the public know what happened and how they were to ensure that it would not happen again. We were blocked from viewing their Facebook page On August 5th (the day Rusty was killed)...but we were informed by others that Tailwagger's did not post on their Facebook page about the incident until August 19th...days after word began to spread about what had happened to Rusty. The morning we picked up Rusty's body, we were told Blue was headed back to SAAP. We never received word of anything about him but he was listed on SAAP's website without an update on his profile of his attack on a small dog. We do know that he wasn't taken off of SAAP's website until August 16th, the same day that we declined Tailwagger's settlement and after we made our first post on Facebook about Rusty. Let me be clear that I am not suggesting that SAAP is a bad organization...Blue and Rusty are not at fault here. They both should have been protected by Tailwaggers and were not. So I'm telling this story for Rusty, for Blue, for anyone who has a beloved puppy or dog that they send to a doggy daycare or boarding facility. Do your research, ask questions, and make sure protocols are in place before leaving your pet, a 4.7* google review was not enough for our Rusty. Since this happened, I have had numerous people in the community reach out to me personally to share stories of their pups being injured at Tailwaggers in boarding and grooming, these individuals were also asked not to share their stories. If you go to Tailwaggers, please ask them about this before you leave your dog....maybe you will get the truth.
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August 2023 by Hallie Volkman
Love LOve LOVE! THIS PLACE! We travel down from Wisconsin alot to see shows and hike and just enjoy the Cincinnati area, and we have been bringing our beautiful babies here for the last 4 years whenever we are in town. Our pups come home happy, fed, exhausted, and sometimes with a new groom (upon request they offer grooming too as an extra add on) Lynn has always worked with us and her staff were super patient and lovey with my hyper breed puppies and my tiny dog 9.6 pounds. I love knowing my pups are safe while I go do human things. Thanks Tailwaggers! We will see you this week with our pups!
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August 2023 by Lexi Grow
Please do not use this doggy daycare! They do not care about the dogs or the rules they themselves put in place to protect the dogs. A friend in Anderson Township lost their poor puppy, only 10 pounds, to a dog attack when a husky/rottweiler mix was left unattended by a staff member and small dogs were let out to play. The negligence of this facility not only cost the dog its life, but the family a lifetime of pain all because they couldn’t follow simple protocol. There have probably been many incidents taken place at this daycare that were brushed under the rug, please don’t let this be one of them. They tried to sweep it under the rug by trying to get the owners to sign an NDA so they couldn’t talk about the situation or be able to notify any one else of the situation that occurred. These people do not care about your pups. The comment they left about “no serious injuries have taken place here” is no longer true, they are responsible for a dogs death. Please take your pup anywhere else!
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August 2023 by Robin M.
DO NOT TAKE YOUR DOG HERE. My friend's puppy was killed by another dog recently while staying at TAILWAGGERS. IMO this was the result of negligence by the part of the staff and protocols there - the puppy was 10 lbs and the dog that attacked him was a 68 lb Rottsky mix. This animal is a stray from SAAP and is still available for adoption (which is unconscionable!) It clearly states in the dogs bio on the site that he needs "slow introduction to other dogs". Please BE CAREFUL if you use this company. I don't want to see another persons pet injured or killed. It's just a heartbreaking situation.
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July 2023 by Amanda Graus
Tailwaggers discrimates & bans certain breeds of dogs at their facility. This is disgusting behavior especially for a company all about dogs & one that “helps out animals rescues” … If you care about dogs & animal welfare, then please take your dog & support one of the other many dog daycares around the tristate.I sincerely hope their owners stop discriminating shortly & educate themselves or truly just shutdown if not. There are also horror stories of dogs being severely injured under their care & staff not even noticing. One dog even had to be taken to medvet after the owners picked them up, bur staff didn’t even realize the dog was injured. Accidents happen in dog daycares, but for nobody to notice besides the owner at pickup is an issue.Update to response below: Tailwaggers just admitted this review is correct by confirming they ban & discriminate against pitties at their business. Do you see other dog boarding facilities/vets/daycares doing this? No, because they make sure to be inclusive & found insurance that is. If they truly cared & didn’t want to discriminate adding to even more bias against a dog breed with an already bad rap for no reason they would find appropriate insurance for their company (like all companies do- find an insurance that fits what they want). Have a nice day!
