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January 2024 by Andrea Hubbard
I just went to pay my bill at the crookshank road. I met with Mr. Robert . When you look into my previous information from the other company there was a lot that was wrong including my address so I never got information about anything going on with my storage especially and increase. They also had the wrong address as well as the wrong email which I had gave it to the previous company before. He fixed everything. Plus with me being 64 years old on a fixed income he was sure that I got my senior citizen discount which was so appreciated. He also went over the insurance on the storage and I did not have what the previous company put down. I do not remember the last company giving me a opportunity to pick the value of what's in my storage to be insured. Mr. Robert did a great job and I enjoyed working with him and continuing to keep my stuff in this storage. He was very professional, and very polite and will sure that that I understood everything I signed and my amount that will be due each month.
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January 2024 by Ritoz Smith
Mr. Robert was very pleasant and patient in helping me pick a storage unit. Place is very clean and neat. Thanks again for your help!! Great place.
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January 2024 by POOHBEAR1985
Just started service here, and it looks simple, clean, and organized. The Manager, Robert, was very nice and helpful, and insightful on which service plans works best for me. I recommend this storage unit!
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January 2024 by BrownSkin Queen (Hidden Keys)
This is my first time ever using storage space. I love the service there and I greatly appreciate the robo calls to remind me to pay my bill. Sometimes I’m so busy I forget but the owner does a really great job with understanding and he is very polite. I recommend them to anyone who needs storage it’s clean as well!
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December 2023 by Ktee
Loved the prices because they are reasonable and the facility is clean! I have used storage facilities several times throughout my 59 years of life and I have never been happier than now because I have finally come across a place that not only has great prices but also is clean, has an excellent location, but has a staff member who deserves to be praised for being very pleasant, professional and extremely knowledgeable about everything that I had questions about! I want to make sure that he is recognized for his role in assisting this company in boosting its profits because of his work! Robert thank you and keep up the great work!!!
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December 2023 by Lisa L
Today I was greeted with a warm upbeat welcome and a smile. I was worried about loosing my storage due to my financial situation. He was very helpful with helping me come up with a plan for paying on time. Most people wouldn't have cared. Great Customer Service ?
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December 2023 by Teezzy
Came across this facility while looking for a place to house extra furniture for the winter and I found this place. After speaking to an associate by the name of Rob, I believe was his name, I was convinced that this was the best place for me not only because of the affordable price but because he was courteous, knowledgeable, but most of all because he had a genuine honest aura about himself that is so rare in many associates in any industry that I frequent nowadays. I will recommend this place to anyone who is looking for a place to store their items. Thank you again Rob for your help and advice.
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December 2023 by teri ralls
I have been looking for a clean, reasonably priced storage facility for my daughter and I finally found one. I spoke with the manager Robert and he was knowledgeable, friendly and helpful. With the way customer service is today it was refreshing to speak with someone who was genuinely helpful. I definitely recommend Life Storage!
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December 2023 by Tony Brumfield
Very satisfied with the prompt friendly customer service. As this location has changed brands about 4 times since I began renting, I find this time around to be the best so far
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December 2023 by gerald haynes
Robert was amazing! He helped get us squared away quickly and efficiently.
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November 2023 by RATYNA PATTON
Love this storage place . Always clean and quiet environment. Nick is always helpful and friendly . Definitely recommend them to anyone interested
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November 2023 by Damon McBride
The floors at this place are absolutely dirty. Tom Burns said this is the cleanest place he's ever been... When I first moved in here they only had one trash can and someone had peed it.. it's sat there for 2 and a half weeks and smell the place up I remove the bag myself because management is too lazy. And people leave the front door of this place open all the time and homeless people walk in and hang out and create huge security risks with our rentals. Since I've been here every two months there's a different manager because they have such high turnover and they're all extremely rude.. I have pictures of what this place is look like for the last nine months in the exact same dirty spill areas have been there and never have been cleaned up and almost a year.Anyone who says this is the cleanest facility within the last year is an absolute liar. I've been taking pictures and videos for 9 months since I've been there cuz it's so bad..One person would come up there and set up a yard sale at the very front of the facility on Saturdays and Sundays and obstruct people moving in and out I have several pictures of that on several dates to and management does nothing. Last picture I took was a week agoAnd I'm sure these people will push back against me telling the truth. When I complained to the one-woman manager about the homeless people asking me for money and cigarettes as I go in and out of my life storage facility. She acted real snippy with me and said I'm creating more of a deal than they are but they aren't rentors at this private facility that we rent from. A lot of problems a little fe storage!
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November 2023 by Mimi Ruff
Nick is Awesome! He is really helpful and great in helping getting you set up. The facility is clean and in a great location!
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November 2023 by Madison Schaefer
Management was so helpful getting my unit set up! Would definitely recommend these guys to anyone in the area
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September 2023 by Morgan Chambers
Manager was so nice and helpful, fully recommend!
