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February 2024 by David Abernathy
Would highly recommend skipping this place for prints. The two women working at the desk on evening of 1/29 were incredibly rude. I ordered 4 simple return label prints on 1/13 that I tried to pick up tonight.The first woman told me the order didn’t exist, so I gave her the order number. She then told me I picked them up already, which was not the case. Eventually, the other woman printed off my order but upon checking, she only gave me 2/4 prints. I let her know my order was for 4 pieces of paper and she said her system only showed two. I insisted that it should be four (that’s what my confirmation email indicates) and she walked away.Eventually, I just reprinted myself with the self service and paid twice because I didn’t have time to argue.
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January 2024 by Lucy B.
Horrible service. They cancelled my pre check appointment with no notification- only found out when I showed up and saw a paper on the door that they closed. Called another day and was told I was good to come in, and when I showed up 5 minutes later, they said they couldn't fit me in until tomorrow. Horrible customer service don't waste your time or spend your money here.
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November 2023 by Andy Krew
Wife went in for a confirmed 11:30 appointment for TSA precheck and wasn't seen for over an hour. What is the point of an appointment if that's the timing it gets?
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November 2023 by NATRANZ910
Employees didn't seem like they wanted to be there at all. Not very helpful either.
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October 2023 by KiAsia
Omg Ashley did an amazing job helping me finalize the finishing touches for my bridesmaids proposal! Thank you so much STAPLES!
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September 2023 by Cherie W
Rude person at door and waited minutes before someone came to the register.
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August 2023 by Christina Greulich
Taurus and Destiny ROCK. I did not have the tools I needed to work with a client but Taurus found a resolution for me. Upon coming back to thank him later, Destiny provided top notch customer service. I will shop this location any chance I get. Very kind and well mannered employees here!
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April 2023 by Charlie Droessler
I scheduled an 8:40am TSA Pre-chek interview at this location. And received an email to confirm my appointment. When I arrived At 8:30 AM, the employees told me that their site does not offer interview appointments until 10 AM, and there was nothing they could do to help me. Horrible customer service, horrible communication, no willingness to help and I wasted an hour driving to the site and back while taking time off work.
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February 2023 by Allie Goldman
Brenda was awesome today. Very kind and helpful.
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February 2023 by Doug M.
Well, it is an office supply store. So what you want is a decent inventory and helpful staff. It was fine on both counts and we would use it again if we weren't driving past other similar businesses. They do TSA processing which is not done at other stores. Be sure and have all your documents and be aware Ohio's driver's license is not the "Enhanced" type so you also need a passport or other IDs per the applications
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October 2022 by Melissa Reist
Everyone was so friendly! The employee who printed out my poster was really helpful. Brenda was so nice at checkout.
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October 2022 by Melissa Rupp
Everyone was so friendly! The employee who printed out my poster was really helpful. Brenda was so nice at checkout.
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October 2022 by Luis Pena
Excellent customer service... I recommend making business in this store ?
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September 2022 by Laura N.
The print shop department at the Reading Road Staples is fantastic! They go above and beyond friendly customer service. No matter if it's a small or large job, they get it done on time or before. If there's a mistake, they remedy it immediately at no charge. I live less than a 1/2 mile from this store and it's the BEST!
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August 2022 by Nick Ritter
Super friendly and helpful staff. Will definitely be back.
