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November 2024 by Brittany Smith
Got in and out quick. Thomas was very kind and helpful.
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November 2024 by Patricia Mohr (Mohr Media)
I'm thrilled with the service we received at this store! Diana helped us take care of everything we needed to do with the account. I'm so grateful. I'd recommend Spectrum and this store in particular.
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November 2024 by brad bisher
Internet stopped working. So we called they sat up a time to send someone to come out. Called back to confirm the date and time then didn't show up. We call back the next day and get told we got to wait 2 more days for there next earliest appointment. Poor service, poor professionalism.
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October 2024 by Nathan Hall
No internet still and no help ether can’t talk to no one when you call just a machine internet been out off an on for almost a week now but my bill won’t reflect that it stays the same
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October 2024 by David Boeng
They're tricky with slipping extra charges every month AND... they make you wait "10 days" after you pay your mobile Bill before they reset your Monthly Gigabytes. THEY took $250 from my bank on day one - charging me for a FREE PHONE for switching from T-Mobile. ??
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October 2024 by Hailey Hultz
Anyone know if the iPhone 16 plus or pro max is in stock in store yet?
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October 2024 by Sophia Reese
The lady that just helped me was so nice and fast that i was left speechless if i need future help ill be coming here
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September 2024 by Theresa Carroll
Thomas Holbrook was the specialist who helped us, and he was the best!! Honestly, we have never had such great service from Spectrum! Thank you Thomas! You are freaking awesome ? BTW Thomas deserves a promotion and a raise. There were a few rude customers that he handled with such grace, and always with a smile!!
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August 2024 by Daedalus Spyke
Did you know that if you leave the boxes of THEIR EQUIPMENT on their desks without going through the asinine process of waiting in line, they KEEP THEM, send them back to THEIR WAREHOUSE, and CONTINUE TO CHARGE YOU for MISSING EQUIPMENT even though THEY HAVE IT? Sounds kinda "extra legal" if you ask me. 10/10, would let them steal money from customers again.
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August 2024 by Keith Alan
POORLY RUN AND UNPROFESSIONAL
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August 2024 by Dr Spyderr
There was a little bit of a wait when I arrived. There is a machine to check in. The process to do that was fairly quick. I wait about 20 minutes before I was seen. I was picking up an internet package. The associate was very helpful and knowledgeable. Once I was seen I was done in about 10 minutes. He showed me how to set up my internet and who to call if I had questions. A spectrum technician had to come to my mom’s house to assist. I used the chat feature and it was extremely fast and within a hour a technician came out. Fast and courteous services.
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August 2024 by Christine Grome
I've had great experiences with spectrum but yesterday they were closed and I had an appointment at 1:20.
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July 2024 by GM P
Fast, clean and conveniently located
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July 2024 by R M
The staff there knows nothing but to be on their phones while you need help. Why pay them for no knowledge. You may as well just go virtual. Shut down the stores, the staff is useless.
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July 2024 by Blake Schaeffer
Charged $86 and some change for 4 days of use into a billing cycle
