Sleep Outfitters offers a personalized and customer-focused approach to helping customers find the right sleep solutions. The store's process begins with a discussion with an expert Outfitters to create a Personal Sleep Profile, which assesses individual sleep habits, needs, and issues. This allows the staff to develop a custom sleep solution tailored to each customer’s body and budget. Customers praise the knowledgeable and patient staff, highlighting employees like Brady, Spencer, and Vincent for their professionalism, friendliness, and willingness to answer questions thoroughly. Many reviews mention the staff’s extra effort, such as Spencer personally setting up a bed at home when delivery was delayed, demonstrating a strong commitment to customer satisfaction. The atmosphere is described as great and welcoming, with staff working hard to ensure customers leave happy. Pricing is also noted as competitive. Overall, Sleep Outfitters is highly recommended for its helpful staff, personalized approach, and dedication to providing the best sleep experience for every customer.
Brady was incredibly helpful, striking the perfect balance between professionalism and friendliness. He was attentive, informative, and never pushy, making the experience enjoyable and stress-free!
November 2024
Great service and very patient. Explained everything in detail and no sales pressure.
October 2024
Brady is amazing! He is extremely knowledgeable with supporting us with options with Tempur-Pedic mattress and base. Brady was professional, patience, and spent the time to answer many questions as well as best options for us.
