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March 2024 by Miss Linda
We had been four times to another store and the guy still didn’t get the color right. Gego and Kathleen took the time and effort to accommodate us. Thank you very much!
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August 2022 by Kevin Testyvern
No empty gallons ?
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October 2021 by Ryan O'Leary
Complete lack of communication to get materials. After 2 weeks of waiting, I drove 3 miles up the road to another sherwin Williams, walked in and just purchased my half a thousand dollars in materials effectively off the shelf. Instead of delaying my job by promising to get my order in, anyone at the store could’ve just let me know I could get my materials nearby. I understand supply chain issues are outside of the employees and managements control, but effective communication isn’t.
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August 2021 by Matthew Ferguson
Everyone so far that I've been helped by has been great. Nice thing about a paint store is there is no way for someone to "sell" you anything. I've always had all my questions answered and the service I've received has been prompt and professional.
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February 2021 by kevin taylor
The Sherwin William's I visited today off of Montgomery Rd , CINCINNATI-MONTGOMERY RD. STE ECIN. OH. 45242 is the most Business oriented store I've ever shopped at throughout my 24years of being a Professional Painter. The male employee with glasses by far exceeded my EXPECTATIONS! He showed no hesitation when I , as a Professional Painting Contrator , asked for a better price on a case of brushes, that my crew and myself has searched for a better price for these particular brushes ,which always led to a dead end cause of pricing with competitors. This particular Employee gave me an exceptional price for the case without hesitation. The store was well stocked , clean , and again The EMPLOYEES was beyond courteous with handling the sale at a professional business yet friendly like mannerism. It was such a pleasure doing business with you , Mr. John Doe a.k.a. Employee of this particular Sherwin Williams Paint Store. AMAZING SERVICE , KEEP UP THE GOOD WORK !
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February 2021 by Michael Vaughn
Staff member helped me find a more affordable option after I had picked out my materials, truly appreciated the savings.
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February 2021 by Mike Cooney
I always get the correct help for all my painting needs from the staff at this location
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February 2021 by Timothy Clepper
They were absolutely wonderful, helpful and def earned my business
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February 2021 by Heather Harte
Desha was so friendly and helpful!
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November 2020 by Doug Snyder
Good store so far
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September 2020 by Mary Jo B.
My first trip here wasn't good. The associate sold me the wrong paint even after I told him that it was for painting a pre-primed fiberglass front door. I called the store and luckily got Asia, a knowledgeable young woman who quickly saw the problem and replaced the paint with the correct formula. Today I returned to get paint for another project. Asia remembered me and again provided excellent service.
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November 2019 by EdandVal 56
Ask for Bob,he knows the best
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November 2019 by Steve Silverman
Great location and customer service.
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November 2019 by Scott Baker
This location is one of the better stores Bob is a great person to work with and is full of knowledge
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November 2019 by Rebecca Mayer
So done with Sherwin Williams.