Sam's Club in Cincinnati offers members great values on a wide range of products and services, including groceries, pharmacy, and home furnishings. Members can shop early on weekdays and Saturdays, enhancing their shopping experience. While many customers appreciate the bulk buying options, some have noted issues with the cart pusher system, causing delays in getting carts. The store is often not crowded, allowing for a more relaxed shopping atmosphere. Some customers have had positive experiences with staff, such as a bakery employee who provided excellent assistance. However, there are complaints about customer service skills and the growing complexity of membership plans, particularly regarding early shopping hours. Additionally, some shoppers expressed frustration with the presence of outside salespeople in the store. Overall, while Sam's Club has its strengths in pricing and product variety, there are areas where customer service and membership policies could improve.
It was a pretty decent experience but they always have a cart pusher problem i had to wait for the poor lady to bring more carts in they need to redo the cart pusher system
March 2025
It wasn't too crowded while we were there. I've always tried to be thrifty, so buying in bulk makes sense to me. It was near noon, so I tried one of their all beef franks and a fountain drink for less than a buck and a half. It was surprisingly good.
February 2025
The work took longer than predicted, but they did a good job at a good price.
