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April 2024 by Luke Southerland
Very nice and helpful staff was late for appointment but still were able to get me in and had in done in like an hour for a completely broken window service was amazing as well as the staff!
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April 2024 by C P
Thought I needed to get what I thought was a crack fixed in my front windshield , but they told me it didn't need to be fixed it was just a small dent that wouldn't cause any more damage,I paid to get it fixed but they were completely honest with me letting me know it didn't need to be, and refunded my money.
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March 2024 by Paul Kitzmiller
Unfortunately leaving a poor review for now. Had my windshield replaced today, looked great when I went to picked it up at 3:00pm when dropping it off at 7:30am with Brian who was quite nice. Upon getting home I noticed the molding / trim on the passenger side was quite loose. Tried to call with no answer and called the 800 number which said they were closed. Had to reschedule, via the internet, warranty work for a week from today in-shop which is an hour away... A little frustrated right now. Will give a better review if resolved.
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February 2024 by Allison Sheffield
Needed the glass replaced for my front passenger window. Made an appointment and tech was out within 48 hours to replace the glass. Once the glass was replaced, I noticed the window was going up and down a little bit slower than it should. I called the tech Shane to let him know what was going on. Within about 10 minutes, they had a new brand of glass already approved by my insurance and ordered. Came out as soon as it was in to replace what wasn’t working properly. Timely, professional, and very nice. Great experience from the kind lady in the office to Shane that did the repairs. Thank you for making an annoying situation a very easy process. Will always use Safelite in the future!
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February 2024 by Amath Sow
Great work for this guys
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December 2023 by Marshal Packard
Tony and Nick were awesome. Couldn't be happier with their speed and professionalism.
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October 2023 by Michelle
I have to give this location the location in Coleraine and the call center a big thank you. I had ordered a package and instead of delivering it to my home UPS delivered it here which is 30 minutes away and almost 3 towns over. I was out of state when this happened and they helped get a hold of the location that had it. They also kept it safe for me till I was able to get it. So thank you so much.
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September 2023 by Carson M.
I wanted to leave a review, because of how impressed and grateful I was with my experience. I came in for a driver side window & windshield replacement after my car was hit with a stray bullet. David did a great job replacing both. He is a skilled mechanic and his creativity on the spot saved me an extra few visits after discovering a few issues during the repair. His level of professionalism and kindness was top notch, and after a long/stressful week, all I can say is thank you!
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August 2023 by Missy purple
A pebble hit my windahield. Quick fix had me in and out. And the tech explained everything. Everyone waa very friendly.
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August 2023 by Betty Titus
Would definitely & highly recommend, they were scheduled to come out at Friday between 12-5, they called at 8:30 am , said between noon & 2 , kept in touch to let us know how things were going & how long it would be.Very friendly service.
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June 2023 by Jessica MacLean
I had my window replaced at a different Safelite but had an issue with one of the cosmetic strips, before driving back cross country. The staff was friendly and quickly helped address the issue, so we could safely continue our journey. They helped set up an appointment to have the windshield addressed as soon as we reached our final destination. I really appreciated their service!
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June 2023 by Michelle Whitley
This location provided me with a poor quality repair of a small chip in my windshield on April 27. Just over 1 month later, the repair failed and began cracking worse than the original damage. I called only to be informed that the warranty means nothing and they will only fully replace my windshield (for the cost of my full deductible, of course) instead of fixing their shoddy repair. I received poor quality service and non-existent customer service at this location. Would definitely not recommend.
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June 2023 by Bob Schwab
My window was replaced as expected. Estimate was accurate. Staff professional even though they were very busy I recommend without hesitation
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May 2023 by Eric Chase
Friendly and efficient. If you can take the option where they come to you, though, I recommend it because there's not a lot to do while you're waiting.
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May 2023 by Kelly Jar
Incredibly professional. Friendly quick and easy process. Thanks for the great customer service and quality work!
