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October 2024 by Mark Bunton
Was involved in an accident and Mark towed my car to the desired location. Mark was professional and very courteous. I would definitely use your service again. Thanks again!!
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October 2024 by Stirling Shelton
These guys took care of me in a way that made me feel like a valued customer and not a means to an end of a financial transaction. They were communicative the entire process and even made an effort to assist me with the rental car both picking up and dropping off.
I will gladly recommend them to any one as their service was outstanding and five star
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July 2024 by robbie branam branam
Very professional, great work.
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July 2024 by Dayna Richards
Very happy with the work done. Great customer service. I recommend them highly.
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May 2024 by Alex Dwyer
This, family owned, company is probably the single most sincere, kind, and understanding team I have ever worked with.
The towing and body shop staff have seen it all (many years in the business). They know how to handle your issues instantly and they do so with generous amounts of grace.
My car was totaled recently, and they literally took care of everything: understood when I accidentally brought the wrong paperwork, even so, they collected the most valuable items in my car and stored them, helped me get stuff out of the car, and they have 65c cans of cola in the tow lobby!
Made my whole week! STRONG recommend to all!
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April 2024 by Carolyn Frank
Robert was incredibly helpful throughout the entire process. He took the time to answer all my questions, explain the process, and was a great advocate when it came to my insurance. The repairs went great, my truck looked brand new when I picked it up. I would 100% recommend Russ Auto Body to anyone!
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April 2024 by Missy Ramey
Timely and Excellent work!
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April 2024 by Delores Johnson
Great ? work on time clean, the laber and parts ? not expensive 5 star's.
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March 2024 by Philip M Williams
I asked for an estimate from the manager, very unprofessional,was in a rush, didn’t call me back as scheduled, I’ll never go back or recommend this company
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February 2024 by Robert H.
Absolutely the BEST, great service and fast too, others in Casper were backed up 5 hrs at the soonest, and others could not come. Our truck was stuck in the middle of road, they came and got us out of a bad predicament very quickly. Very Highly recommended!!! Robert Hamborg Casper WY 82601
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January 2024 by Jacob C.
I took in my 2014 Mazda for a front bumper repair and they kept me informed about the state of the repair (despite some automated text update issues) and were very friendly, kind, and understanding (especially Robert. He is polite, clear, and very knowledgeable). Got the car back about a week later; looks like brand new. Everything went smooth and my car was miraculously clean when I picked it up, I don't know why. The bill was reasonable and broken down effectively and clearly. Great work guys.
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November 2023 by Kevin Green
They did a great job getting my mom's car back to looking the way it was supposed to
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April 2023 by Jessica Clark
Their quality of work and customer service is unrivaled. I was in a fender bender and Robert handled all communication with all parties and kept me updated throughout the entire process. I am extremely happy with the quality of work and customer service. Should I ever require work again, I will without a doubt be heading back to Russ Auto body and recommend to anyone else requiring work on their car.Services: Battery
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March 2023 by Ruth Carsch
Robert was outstanding every step of the way. He was diligent in keeping me informed of what was happening with the repairs and the steps being taken to get my car back to me. I had a very positive experience with Russ Auto Body & Towing.Services: Body & Trim
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January 2023 by Danielle Hereford
Elmer was great! He was very informative, patient, and kind with me. I thought he was running the place, he was so good. Their prices aren’t ridiculous, and they’re very willing to work with you!
