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May 2025 by Christopher
This bank branch is excreable. Unlike the other PNC branches they have no tellers and you have to wait a half hour or more to see someone to
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January 2025 by Janice Taylor
I like PNC Bank has more options for you unlike other bank's anyone uses I had no problem with them at all not having 2 banks I just have 1 now PNC Bank I can go to any locations for a PNC Bank anywhere.....
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September 2024 by alex mattar
This location is nightmare fuel. I got a new debit card and the lady at the front desk who helped me didn't type my pin In correctly. I'm sitting outside of the pharmacy trying to go get my medicine with an open card but I can't because I apparently don't know my pin and it's Sunday of course.
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September 2024 by David Phillips
THIS IS NOT A BANK. There are no bank tellers here. There is a person that greets you and tells you to use the machine, but you can’t use it because it doesn’t cash checks if they have change. There is a rude person in an office beside the greeter that will come out and be rude to you if you ask for clarification. When I was told they have a machine that cashes checks, but it couldn’t cash my check because it wasn’t exact dollar amount, I asked, to clarify, “Is this a bank?” I truly was confused because I walked in there thinking it was a bank. The rude person let me know that they’d already explained to me that I need to go to another branch. So, to wrap it up, this is not a bank, there is a greeter, but a rude person in the office, read the reviews and believe it. You don’t want to go here. I wish I read the reviews for this place before I stopped there. PNC, if you’re listening, if you care, you need to do something about this location. I would not bank with PNC based on this experience and you should probably have customer service reps that are kind to customers.
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August 2024 by Kate S
Electronic teller ate almost $400 and I have spent hours on hold with PNC. A nightmare and I doubt I will get my money back
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April 2024 by Toya Cheri
I am writing to express my disappointment and dissatisfaction with several of your branches (Cincinnati area) in regard to the lack of available services and inadequate signage to inform customers of this lack of service.
As a loyal customer with 8 accounts with PNC, including 2 business bank accounts and 2 credit cards, I have come to expect a certain standard of service banking with PNC Bank. However, on multiple occasions, I have encountered SEVERAL branches that do not offer all the basic standard services advertised and services offered at other banking competitors. There is also a lack proper signage to inform customers about service limitations. This inconsistency has led to inconvenience and frustration by traveling to multiple branch locations only to learn that they can’t accept my cash deposits and I even have up deposit a check on my own via the ATM. I understand having to do this after hours however some of us enjoy personal interaction with our bankers.
I urge the company to address this issue promptly to ensure a better banking experience for all customers. Improving service availability and implementing clear signage will not only enhance customer satisfaction but also maintain the reputation of PNC Bank as a reliable financial institution.
Thank you for your attention to this matter. I look forward to seeing improvements in the near future.
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April 2024 by Abdedayem Gueye
I opened an account yesterday and it is one of the best banks in America and has the best treatment with a detailed explanation. Thank you and I am very happy and there is a very respectable lady.
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December 2023 by Rusty Lockett
Great solutions center and staff
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October 2023 by Google user
I’m frustrated that I can’t bring my business deposits here anymore. They closed the most useful part of the bank.
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October 2023 by Bracken Webb
I’m frustrated that I can’t bring my business deposits here anymore. They closed the most useful part of the bank.
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April 2023 by Paige Combs
Rude! Don't know how to do their job! Never again will go to this bank!
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November 2022 by M Hafeez
No teller able to process my transaction. Told me to go to a different location
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October 2022 by Robert Ramsey
Don’t go here if you need a bank. Can’t even make a simple change order. Need singles no because they “don’t have any” you’re a bank how do not have ANY singles.
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July 2021 by Hushhush Sincity
There getting money from the ATM... Doesn't support free banking for CHIME customers like a lot of locations...
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November 2019 by Donna williams
This bank treats its employees and customers like garbage and should be shut down
