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November 2023 by Brian Shepardson
I you value your possessions, do not use !! So many of my items were either Broken or missing. Our boxes were treated worse than luggage be thrown on to an airplane. Most frustrating to me is their 'bingo list'. This is how I was to check off boxes as they were unloaded from the truck. Over 10 boxes were missing so I did NOT check them off. Only to have the driver take my pen, mark them off the sheet and get in his truck and drive off. I immediately called our Planes rep and quickly got passed off to the Insurance Claims group.
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November 2023 by Mark Homer
Great experience. We moved a very large home into a small town-home with a lot of steps and tight turns and also to a storage unit. Experience started with the person who walked us through all the things we needed to move and created the quote, he asked great detailed questions with some followups to get us a very accurate price. Their price was more than one service that obviously didn't estimate enough time or materials and it was much less than another one that required a third party to do a few things. The packers that arrived were the same people who were doing the move the next day so they were able to not only pack, but also start staging to be prepared and more efficient the next two days of the move. The move was great. The movers were professional, friendly, but very efficient. Didn't take a lot of breaks and it felt like everyone had a job to do and knew their job to make things move along faster. I felt very bad for some of the heavy items that had to go up multiple flights of stairs, but they moved everything without complaint and not damage to furniture or house. I would highly recommend Planes and will use them again.
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November 2023 by Ryan Dickson
We had the pleasure of working with Joey, Christian, and Andy. Those three gentlemen were the nicest and most efficient group I've ever had the privilege of working with. They were kind, considerate and pure 'awesomeness'. They went above and beyond for our client with disabilities to ensure she was good to go. They were understanding and aware of what we were dealing with and they made the process so seamless and less stressful. Thank you, all three of you, for your hardwork, dedication, and compassion. We really do appreciate everything you did today! You deserve all the praises and I hope Planes sees what type of people they have running things. :)
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October 2023 by Susan
The whole team was responsive and helpful throughout our move.they arrived at both houses in a timely manner and were pleasant and easy to work with...consistently asking questions about placement of boxes and furniture. Everyone was very helpful and professional. The rates quoted were reasonable and supported by the great service
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October 2023 by Laurel Pallo
The loading team was awesome. Quick, efficient, and polite. Nick Meyer was personable and helped me feel positive about a stressful event. Kyra answered every question I asked. Since I was packing myself and this was the first time I’d ever used a professional mover a plus would have been an overview of each aspect on your website not just the explanation of liability. Often I didn’t know what to ask. But I’m in my new location and Planes did a great job ensuring that.
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October 2023 by Barefoot homemade
Our move was smooth and easy going.Joye and his team were friendly, nice and professional. That packed all our kitchen and that saved us time and stress . I recommend planes . Good job
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September 2023 by Tom Snodgrass
The moving team was very careful with my possessions. They were kind and tightened a nut and bolt on a chair leg. The moving took place on a very hot day. God bless the team.
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September 2023 by Jill Johnston
From the beginning , Randy, Debbie to the movers Enoch, Jaylan and Marqeese , all were 5 star professionals! Prompt, courteous, efficient, all were professional. Even got them on the recieving end of the move!
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September 2023 by Charita Justice
On time, thorough, my furniture was wrapped with care. The crew didn’t waste time. Did a good job cleaning up their supplies when finished.
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August 2023 by Mort Nicholson
We easily obtained a cost that held. The crew was on time, friendly and were done early. No damage. We are recommending Planes
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August 2023 by Duncan Mcdannold
It was great. Crew could not be beat, Joe, the boss, Andy his regular helper, and Mark who fit well with both. Oddly enough, they are subs that Planes uses for local moves. Normally, that is not a swell experience but believe the subs are more dedicated than if Planes employee's. Their performance is more meaningful to ensure Planes keep using them.
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August 2023 by Steven Walsh
Moved 1,000 miles. A lot to move including my weights. Had only two insignificant items broken, which is amazing. On time. Courteous. Fast. Careful. Didn't get multiple quotes so unsure of price. Would hire them again and would refer to my loved ones. Great people! Great experience!
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August 2023 by Dee Johnson
Moving after being in my house for 22 years was overwhelming. Planes moving was there to assist. Every person I dealt was very helpful and professional. The move went smoothly, even hugged my movers as they wished me well when the job was completed.
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August 2023 by Chee hway Tsai
Ryan the mover and his crew from Cincinnati were great, dedicated, polite and friendly. They are all well trained and skilled in their jobs. Well done Ryan and Cincinnati team! Thanks for the hard work.
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July 2023 by Dawn Gula
We have used Planes moving twice. We have had 9 different employees for our moves. All 9 were fantastic. I have no complaints and nothing broken. The first move was a long distance unload and the second was a local move. They were efficient and worked hard. I will use them again if needed.