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October 2023 by Bridget Yaeger
I ordered 3 things to give out as gifts: “engraved mason jar wall planter - gray w/ 3 jars - personalized w/ love”, “cascades porch planter - oiled w/ linseed oil” and “personalized harvest basket”. Every item was packaged with extreme care and arrived very quickly! It’s obvious that Pinecone Home takes pride in each piece that they create. Everyone LOVED the unique gifts I gave them and they all use them very frequently. I am very satisfied with my experience and the quality of the merchandise I purchased. I will definitely be a returning customer. I recommend Pinecone Home to my friends and family all the time! Thank you!
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September 2023 by Cathy Swanson
I just ordered a tray with our personal company logo.It’s amazing how beautiful it is and how well the logo came out. I only sent a photo via my phone, assuming that wouldn’t be quite enough for them to work with and I would need to provide more or a better quality.Fabulous and fast. I couldn’t recommend it more highly.
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April 2023 by Phillip Rizzo
Great personalized products
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April 2023 by Dana Beckton
I purchased one of the lazy Susan’s and it’s clear it was pieced together and not properly sanded. The middle section has dirt trapped in the shellacking.
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January 2023 by John A Hale
Order a Tray on 12/17/2022… included express shipping. Received a shipping notice on 1/ 3 2023 with a delivery of 1/06/2023 not really 2 day express. This is my fourth and LAST purchase from this company! Be Ware! Terrible customer service!
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October 2022 by Shelly Tanks
I have ordered multiple items from this company and have been very happy with the product until yesterday. I received an item I paid $165 for and it came with an imprint that doesn't belong on it. Carolyn stated in her email back to me yesterday--- "As stated in the product listing, the original markings from the barrel may be present on your lazy Susan. Since these are made from reclaimed barrels, this adds to the character of your product and we cannot make any guarantees"Does this look like it was an original marking from the barrel? I certainly do not. I have requested a replacement and have stated I am happy to return this one however have had to response from them.AND- the imprint of the name is completely crooked. Poor workmanship at its finest.Do what you want but best believe I will NEVER order from them again if they do not make this right.
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July 2022 by Doug Hunt
I was very disappointed in this item . I found it to be cheaply made. Certainly not worth the price
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June 2022 by Linda K.
False advertising. Sent a lazy susan I had ordered and charged me $135 with postage Wood was not finished, it was very uneven edges that had not been glued properly. Lazer was used to put \
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January 2022 by Ron Prechtl
I called to place an order for a personalized wine barrel tray and spoke with Carolyn--she was the best--she helped me order the personalized tray over the phone and we received it 3 days later! It turned out beautiful and was one of the most appreciated gifts that we gave this Christmas! I highly recommend Pinecone Home--they are terrific!!
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September 2021 by Theresa Johnson
I have purchased five of the Mason Jar Centerpieces, one for myself and the rest for Xmas gifts. They are beautifully made and delivery was quick. Just ordered a Life is Better sign for an Xmas gift. Can’t wait for it to arrive.
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September 2021 by Jack Polivka
Bought a mason jar centerpiece for a mother's day gift and it turned out great! Mom has kept it on display year round changing out the flowers to match the season. Couldn't be happier!
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August 2021 by Lindsay Meyer
I ordered a personalized mason jar box and I absolutely love it! Beautiful, great quality, fast turnaround. I we'll definitely be keeping them in mind for gifts in the future.
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June 2021 by Sharon Marie Lough
Absolutely love! Excellent craftsmanship. Amazing selections to choose from! I decided to use one for my vitamins, now I have something beautiful on the counter vs vitamin bottles!
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June 2021 by DOREEN JACKSON
Beautiful centerpieces, quality work and outstanding customer service
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May 2021 by Alana Karbal
I bought the customized harvest basket for my mother-in-law for Mother’s Day, but was a tad delayed in placing the order (I ordered it the Saturday before the holiday). I called the company to inquire as to its anticipated delivery schedule and was told that I had missed the purchase date by which it could guarantee a pre-Mother’s Day delivery. I understood, purchased the basket anyway, and was prepared to give a photo of the basket while I waited for its arrival. The basket arrived today (the day before Mother’s Day) and not only was I so impressed by the company’s hard work to fulfill my order (and the orders placed before mine) but I love the basket, and am so excited to gift it! Thank you so much!
