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April 2024 by Amanda Haines
My best friend and I went there today. We told Devyn that we were just looking. He saw us taking pictures of one of the puppies and got him out. He brought him to us asking if we wanted to play with him. We agreed and sat in a booth to play. Minutes later, he comes back and goes through all the "benefits" of buying from them. He then mentions having a financing program, stating the dog is $1,500. I reluctantly agree to fill out the finance form and got approved. The manager then comes up and explains my down payment is about $3,500. The total cost of the dog was $8,000. When we said that we were told $1,500, she got an attitude and told us no. I said I'd have to pass and she took the dog from me. Her body language told us it was time to leave. She was rude and they are scammers.
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March 2024 by Bethany Dieckmann
We get our pet food from here, and while there, I made a little friend but couldn't afford to take him home. They carry the dog food we use for our pup.
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February 2024 by Barbars Fink
Lots of assistance from customer service. Only negative was smell
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February 2024 by Chuck Kaetzel
Helpful staff and great selection of everything pet related. If they don't have it you don't need it.
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February 2024 by Laura Reese
The people there are fake. Their financial system is just as a bad if not. Do not trust them.
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January 2024 by Rakeem Wright
This place is a joke. They say over the phone frenchies are $4k I drive 30 mins to the store, and suddenly the price is $7,800. They even told me he was on sale from $9,800. A frenchie from a good breeder is closer to $3,500. Their prices are outrageous. This was after their employees called me almost everyday for 2 weeks to tell me they had “sales” on the new puppies. Will be adopting or going to a good breeder. Don’t give your money to a place like this.
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January 2024 by Paul Kilbourne
Very busy store. Puppies are super cute and there were even two kittens. No smell. Very well staffed store.
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December 2023 by Patty Kelsch
Very friendly and knowledgeable
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December 2023 by Autumn Wells
Absolutely disgusting place of business
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December 2023 by Gregory Findlan
Seems clean, puppies looked healthy and happy. Very cute puppies.
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November 2023 by ash ?
Spoke to Kaylie on the phone, she was so nice, & very helpful explaining the process.. Once we got there Darby was the one who helped us, she answered all of our questions, & made the process of getting our goldendoodle Autumn a smooth process. We ended up waiting for some phone calls much later than we all had expected, she & her coworker were kind & didn't seem annoyed to be stuck waiting after the store had closed. I am so sorry again that it did take so long, but they both were very professional about it & didn't show any annoyance toward the issue. Thank you again for the amazing experience, you must only hire the best people there!
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November 2023 by Korie White
Terrible customer service from girls that looked like they were very miserable. When asking for information the girl disappeared and we had to ask again then she was very rude! Terrible service! If you don’t like people or like to work in customer service why work there?? On top of that it looked like one dog had pink eye and another one had a runny nose. I just really feel bad for the dogs!! We will never go to that location again!
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November 2023 by Marlene Fahlbusch
I was told yorkie dog was $900. After driving way across town to get pup, told me it was $4900. Left after disregard or acknowledgment by your staff selling puppy mill animals. She tried to say starting at $900 which is not what I was told. I asked for firm price before leaving or would not have gone. I will put this review on the inet to warn others. I will buy from breeder directly and not give all my future pet supply business to Petland nor will my family, friends and coworkers. Horrible customer experience.
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November 2023 by Alex W (A1)
Staff very helpful and polite... found a home for my lil friend Zeus
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September 2023 by Dylan Chaney
Took my Daughter to go play with some puppies at Petland! Had fun petting a Pompsky & an American Bulldog.The associates at Petland are very kind and take good care of the animals.However, pricing is extremely high. So if you plan on buying an animal there, be ready to drop a good amount of cash.
