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June 2024 by James “J rizzle” Gentry
The employees were friendly and extremely helpful. I would highly recommend this location
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June 2024 by Eric Brown
First time in Petco it's very nice, store was clean organized, prices were nice, I will return to this store.
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June 2024 by renee marie
quick and friendly visit
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May 2024 by Brookie Love
The groomer is not IT !!!! I got my dog back acting completely different!!! From behavior to itching as if he was traumatized by something !!!!! I’m not happy and he will NOT BE BACK !!!!!!!!!!!!
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May 2024 by Ronald Whitaker
Your showroom is beautiful! Your mice are too expensive. Your competitor is selling them at half the cost.
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May 2024 by Yvonne Wright
I went in the store no one was available in aquatics and I went to ask Jeff for help Tyler comes out to help me a in the process a man comes up ask to buy a fish Tyler Stops helping me and helps this guy how rude so everything that I was going to get I left petco winton rd I won't be back .
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May 2024 by Ken Silas
It's always consistent
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May 2024 by Joe Anderson
Reasonable prices and good variety
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April 2024 by Lucy Parson
it nice this time
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April 2024 by John Roppenecker
I found a staff that was willing to listen to the food need of my pets. They guided me to Hill's Science Diet dry food for my pets' hairball problems which is excellent. Thank you to the staff of experts.
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April 2024 by Loretta Livengood
We purchase the puppy milk for squirrels and they always have it
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April 2024 by Carll Boland
Clean, pet friendly, people friendly and convenient
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April 2024 by wed b
they always have my picky cats favorite food in stock. I appreciate their bring your own bag policy but almost always forget about it - the ten cent upcharge gets you a super good bag though, great for cleaning out the litter box and not falling through. they have good deals on cat supplies and a good rotation of clearance items. I love coming here and stocking up and spoiling my pets
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April 2024 by Staci Williams
Normally we go to Waterstone for our pet's services. However, they have been without a groomer for a few months. We have 3 dogs covered by Petco's insurance and rewards system. Last month, we took our dog, Shooter, to this location for grooming. Due to our not pre checking in early, the groomer stated we were late and refused service. We complained to management who then rebooked us. Then today we took the other 2 dogs to be groomed as our new puppy had to have her 2nd set of vaccines. I called Petco to verify if this would suffice for her grooming and they verified it was and booked her. Due to Vetco's vaccination schedule and package, our 3.5 month old puppy had not received her rabies. The groomer here stated he wouldn't take her because she didn't have the rabies vaccine. I alerted him to the vetcos vaccine schedule so then he stated she didn't receive her distemper so he still refused her. I proceeded to request the manager, again. This time she refused to be accomodating. She stated Petcos policy is not to groom any dog without it's rabies, despite their veterinarians not giving it to them till they are a year old. I then asked her for the District Manager's contact information and she refused. I requested she take my information and she refused. I requested corporate's information and she stated "we do not carry that information in the store. You gave to Google it". I told her that's unprofessional and not helpful and she hung up on me. I've never had any issues at Water stone. This location has filthy employees with poor hygiene and even worse manners. I understand that area has a lack of education but a company this size should train Managers to be professionals. I would like someone to contact me.
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April 2024 by Carter Stapleton
Was looking for a replacement part for my aquarium. They didn't have what I needed. Staff was helpful.
