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April 2024 by Tara Purnhagen
Good variety of pet supplies. Wish they stocked the filters I need for my kitty water fountain
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March 2024 by Anne Qcito
Nice and clean a lot of pet stuff friendly people
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January 2024 by Destiny Cook
Love love love this place!!! I'd have an entire zoo if I could! Lol! And staff are always friendly and helpful!
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December 2023 by Joshua Younger
This place is clean, and those employees who will interact with you are for the most part friendly. Trying to buy fish or needing help with plants from the tank. Good luck several times ive come in, and someone will say I'll be right with you. Walk off and never be seen again. I'll wait about 10 to 15 min before just leaving. I only come here if I really need something like fish food or chemicals I can pick up and go.
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December 2023 by Ronnie Heni
Great store for buying dog and cat food and freeze dried food. Friendly customer service and staff is usually very helpful. Store is clean .Unfortunately the store is lacking in the care they provide as far as cleanliness of environment for their live animals especially the ferrets. Along with myself plenty other customers have made comments on the environment that the ferrets are kept in.yes they poop a lot ,I would suggest if they're not willing to keep the cage clean to possibly stop the sale of ferrets, as it seems they are already struggling on sales of these exotic pets .Also would be nice if they provided a bigger selection on treats and food for ferrets aside from just the Marshall brand.
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November 2023 by ben smith
Cashier (forgot her name sadly) was patient and thorough when helping me with my rewards points when the computer was acting up! Always have good customer service there!
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October 2023 by Nicole Phelps
Always a pleasure shopping here, staff is very friendly and knowledgeable!
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October 2023 by Megan Caldwell
They are horrible. If I could I would give their groomers a 0. They didn't know how to handle a sheep-a-doodle puppy. They argued about how to handle his fur and they were completely wrong. He smelled like wet dog, like they didn't even use shampoo and the way they blew him dry knotted his fur horribly. They did things they were told not to do, cutting his eyelashes. They didn't trim his nails or clean his ears out. Again, they are horrible. DO NOT GO TO THEM!
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September 2023 by Beatrice “Mei” Martin
Got my curly hair tarantula here and they gave me her enclosure with her for a discount. The tarantula enclosures they have for the tarantulas need more substrate/dirt but other than that i give it an 9/10
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August 2023 by Jen Stolze
We've been taking our dogs there for a few years now. Yesterday our appointment was scheduled for 3:30, they told my husband that he would be done at 5:30. At 5:20 they called and said he was finished, I let them know I would be up soon (I live in Delhi, about 5 minutes away). I was just getting in the shower and got to the store around 5:55, took my paperwork up the checkout and noticed a $25 fee for "extending boarding". When I asked I was told that since they had to keep him for more than 30 minutes I would be charged. I am all for paying a fee, but no one told me, they didn't say anything on the phone when they called, and I checked in with the groomer when I picked him up. Overall, since this new round of groomers has taken over, I hate taking my dogs there. They seem judgmental and unfriendly. I have since canceled my next round of appointments. When I picked up my dog the groomer made sure to let me know she was supposed to leave at 5:00, well they didn't even call to tell me he was done until 5:20.
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August 2023 by Allie Cat
i've always taken my dog here to get his nails trimmed and never had a problem until a few weeks ago. the person at the desk had blue hair and seemed to be in a bad mood already. this person checked me in and took my dog to the back. My dog is exactly 11 pounds and usually only needs to use the electric dremel. when he gets upset, i have no problem when the employees have asked me to help hold him or calm him down.While i waited, i could hear the blue haired employee screaming at my dog (who wasn't making any noise that i could hear) and slamming sounds. When they brought my dog back out, the blue haired employee was holding him by his RIBCAGE. literally was pushing their fingers underneath both sides. he was wiggling around and whimpering (my dog barely ever makes noise). the employee was making this disgusted face at both me and my dog. my last straw was the muzzle. the muzzle was on UPSIDE DOWN with the mesh part over his mouth and the solid plastic over his nose and getting stuck to it. the employee yelled at me (literally echoed through the store) to take it off of him because she didn't feel safe. Now i know i'm not an employee there, but if you can't control a dog you can hold in one hand, maybe you shouldn't have a job like this. another employee came out and said nothing to me but was speaking to the blue haired woman. i was terrified to say anything to them because i thought they'd hurt my dog more. TAKE YOUR DOGS SOMEWHERE ELSE.
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August 2023 by Tracie Owens
The groomer with the purple hair & nose ring is beyond AMAZINGWe Love her , she listen & does Magic!!!?
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August 2023 by Cassandra Brouse
Grooming department: scheduled me for 2 different days for the same dog and I thought I fixed the problem but then showed up on Tuesday and they said the appointment was scheduled for the next day. I get there today with both dogs and they cancelled it because I said I might be calling to cancel because I had to figure things out. I rearranged my whole day to be able to drop them off and they canceled both appointments without contacting me. I shop here for all my pet needs for my 4 dogs and 1 cat, I will be canceling all future shopping at this store and grooming for 2 of my dogs.
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August 2023 by Shwana Garner
I have always enjoyed shopping at PSP. I use to go to the Oakley location all of the time until it closed. The store is always clean, and the staff is friendly.
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August 2023 by walkingspottedbear
Would be a pretty cool store if they could price out competitors. They have fish, birds, and grooming I saw. They have pretty much anything you could need for cats, dogs, birds, and fish