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November 2023 by Joann Brown
Parkway is a wonderful shop, the guys are so nice and Joe is the best. Love them ?
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October 2023 by Jeff Battison
Joe was very friendly and was able to do what other mechanics could not do. I had an O2 sensor that was bad and would not come out. He was able to get it out and at a reasonable price. I will be bringing all of my automotive needs to Parkway Automotive from now on.Thank you Joe!!
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October 2023 by Jack Haggenjos
I’ve been a customer at Parkway Automotive, since I came to Cincinnati five years ago. Joe and his team have always provided me with complete and competent service. They are not only thorough but they’re also courteous.Services: Tire rotations
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October 2023 by 66316mw
Joe at Parkway Auto services both my cars, most recently replaced my alternator and a few months later a new starter. Great communication and service!Service: Electrical repair
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October 2023 by Ron Brewer
A very professional and honest place to get service done. They're not gonna tell you a bunch of stuff that you don't need just to get your money. There's always plenty of business in that area for working on cars.
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September 2023 by Steve B
I first visited Parkway Automotive to get a second opinion on a potentially very expensive repair at a local competitor who performed a cheap $50 diagnostic on our car while we were getting an oil change. We were soon to drive our van to Virginia, but we were concerned that it was struggling recently while ascending steep hills. Parkway performed a much more thorough diagnostic on our vehicle, test drove it, and asked if they could keep it one more day after having already spent hours looking it over. What was estimated to be over $2,000 in repairs at another shop turned out to be a poor quality oil filter that my previous mechanic failed to change after several opportunities. Parkway placed a high quality filter and some engine oil additive and advised us to take the van on vacation with no worries. It has been over a month and about 2,000 miles since then and the vehicle is operating perfectly. What would have cost thousands ended up costing about $200. Moral of the story, find a qualified, trustworthy mechanic to do a complete diagnostic. You will often save money, fix the problem on the first attempt, and protect your family with a safe, well-maintained vehicle that will last much longer.
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August 2023 by weissham
Very grateful to have come across Joe and Parkway Automotive on my way home to Maryland from a road trip out west in my FJ Cruiser. Joe was very friendly and honest and got me back on the road quickly. I highly recommend their services to anyone and everyone. Thanks again Joe!
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August 2023 by James
My car was due for an oil change, so I called Parkway to see how much one would cost, along with a tire rotation. I was quoted $49.99 for the oil change and $19.99 for the rotation. I dropped my car off, and it was ready the following day. When I went to pay for it, I was handed a bill with a total of $110! Way over the quoted price, no matter what math you use! When I said something, at first I was told the owner wasn't there and I'd have to wait till Monday (this was a Friday) to take it up with the owner. He then thought better of that and called the owner, who immediately quoted him the same price I had been quoted. My bill was adjusted and I paid the originally quoted price; however, this felt like a bait and switch deal. Had I not said something, I would have paid $35 more than I should have. I certainly wouldn't trust Parkway in the future due to this billing issue.
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July 2023 by Peter Shoup
Had a fantastic experience here. I have a 2009 Hyundai Sonata that I use to drive for Uber - so every day I don't have her, that means I'm losing $$$. I was able to get right in and less than 2 days later she was back and better than ever. Joe and the team did a great job. Joe always kept me in the loop, let me know exactly what was wrong and why, and was overall very transparent. He could have stopped short at the initial problem but didn't; he looked further into the source and discovered the real underlying issue. If he hadn't done that, I would've just been stranded another day later and right back in the same boat that brought me in. Highly recommended from my own experience, and will be using their services again the next time I need any auto work done.Services: Electrical repair
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June 2023 by Bret France
Joe took care of putting tires on my F150 the other day. I dropped it off in the morning and it was done before the end of the day as promised. I couldn't make it over to pick it up and had to leave it overnight and pick it up in the morning. Well, Joe packed up all the valuables that were in the truck bed to make sure nothing was stolen overnight. He went over and above normal customer service as he always does for me. This place never disappoints and I recommend that everyone go there. Best prices in town too. Highly recommend!! Thanks Joe!!
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April 2023 by Matti Gentry
Parkway automotive has always given me excellent customer service, fast repair time, and great follow up. I will continue to trust my car service to them.Service: Oil change
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August 2022 by Laurie Smart
My daughter’s car broke down near this shop and the owner and mechanics were very kind and helpful. They even looked at the car immediately. Excellent service and knowledgeable. Great experience. Thank you for your kindness, Joe!Service: Auto maintenance
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July 2022 by Jordan Seto
Our alternator went out, making our car unusable. Parkway Automotive got us in the same day, and the diagnostic step was done within an hour. The work was done within 3 hours! Amazing service, quick turn-around, explained everything that was happening. Will be bringing my car to them again!
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July 2022 by Marissa Wilbur
Wonderful experiences thus far. Owner (Joe) is super helpful, kind, honest, and takes really good care of his customers. He’s followed up after work has been done to ensure things are all working well and overall just runs his business really well. New to the are, I’m very thankful to have found this place and feel taken care of!Service: Tires
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June 2022 by freddy heribes
A lot of mechanics will try and upsell, over explain, or push more services on you that you don't want, but I didn't feel that way with Parkway. Joe was honest, and transparent with his explanations. He wasn't trying to scam me out of more money but just trying to fix my car. Service was quick and customer service was excellent. Highly recommended to anyone looking for a trustworthy mechanic.Services: Auto engine diagnostic