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September 2024 by Myles Barlow
We brought our Toyota prius 3c to them because it was making a weird noise in the right front wheel.
It felt like they went the extra mile attempting to locate the sound, and also doing a very thorough inspection/suggestions for repairs that our car needed.
We will be coming back for all our cars needs.
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September 2024 by Robert Magley
As a Prius family, we were so excited to find a company specializing in hybrid vehicles. They were able to rescue our 2006 (which was on its last legs) and get our 2012 running like new again! Very professional and explained what was needed in an easy to understand way. Listened to our concerns and were willing to work with us. Highly recommend!
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September 2024 by Lauren G
Had amazing experience here Mike and his team were amazing and so helpful and will continue to use them and recommend them!
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September 2024 by Sabrina Leach
We highly recommend Overbeck!! We have a 1989 Ford Econoline that started to run rough. We took it to Overbeck (Madison location) and David did an awesome job! He was meticulous, persistent and found the problems. It is now running again!! Emmy was great in keeping us up to date about the progress of the repairs.
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September 2024 by Mr MJL
Extremely knowledgeable and trustworthy.
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August 2024 by Cathy Haglund
They are very knowledgeable about my Prius. Their evaluations about what needs to be done are well explained and reasoned. Great assistance to keep my high milage car on the road.
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August 2024 by Megan Cullum
When I needed new tires I first reached out to my dealership and Costco, but after a lack of response from either of them I turned to Overbeck based on a friend’s recommendation. They responded immediately and provided multiple tire options at different price ranges. I was able to get my car in the shop within a few days from when I reached out and they even provided a loaner car for me to use that day. It was a great first experience and I’ll definitely be back!
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August 2024 by Michael Paolucci
After getting the red triangle of death on my 2007 Toyota Prius, the code reader indicated “Replace battery pack”, meaning the main hybrid battery. A mechanic friend of mine suggested Overbeck Auto Services because they specialize in hybrid cars. When I called Overbeck, I spoke with Mike who was extremely professional and honest with me over the phone. I decided to have the car towed there. They did a complete inspection of the vehicle, giving me a rundown of everything that was either worn or due to be replaced. There was no pressure to do any of it, just an upfront list that would make the car like new again. I opted to do all of the work suggested and my car is now running and performing like it is brand new! I’m very happy with the work. The price wasn’t cheap, but fair considering all of the work they did. Mike kept in contact with me during the entire process and even offered a loaner car. (Work completed- New factory battery, front/rear struts, 4 new tires, transmission fluid flush, brake fluid flush, new rear brakes, and a new serpentine belt). That car will run for another 17 years!
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August 2024 by R. Lindau
I had to have a hybrid battery changed. It cost $6,000. I was told that I could pay $1,000 per month for 6 months without interest. What Overbeck did not tell me was that the transaction would not be between Overbeck and my bank and my account even though I had to give that information. It was outsourced to a bank called Synchrony? I was only contacted recently by this bank as I had not made any payments several months later thinking that payments were withdrawn from my account monthly. This is clearly some kind of racket whereby the customers are not given the full information and this bank (probably with a cut for Overbeck) can then collect the money with huge interests since the unsuspecting customer is not aware that no payments have been made until it is too late. I am very sorry that I ever had anything to do with Overbeck and the shady bank which no one seems to have heard of. I don't want anything to do with Overbeck and encourage all to choose more honest businesses.
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August 2024 by Nancy Cummings
They were easy to work with. Kept me informed every step of the way. I would highly recommend them.
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August 2024 by Jon Unger
Worked me into a very busy schedule and serviced my car very quickly. Quality work. Super friendly.
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August 2024 by E. Vballplayer
This is the second time major work was needed on our high mileage Prius. Overbeck’s hybrid experts did both jobs perfectly.
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August 2024 by Isaac Wait
First class service experience! They are very responsive and knowledgeable. Mike kept me informed at every step in the process, and offered detailed explanations to help me understand the work that needed to be done on my 3rd Gen Prius.
The work that they did is a very high quality - the car runs so much more smoothly now. I have every confidence in Overbeck and will be back anytime my car needs additional service.
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August 2024 by Matt Anderson
Great Job fixing my Lexus. Fast and reliable and kept me in the loop during the entire process! Top notch service!!!
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July 2024 by nicole coburn
Overbeck offers exceptional work and service. We have trusted them with our cars for years. Highly recommend.
