O'Reilly Auto Parts is a store where helpful staff, like the manager, go above and beyond to assist customers, providing great customer service and helping them get back on the road. However, there have been issues, such as receiving wrong parts, like rotors that were too small, which caused inconvenience. Despite some inventory shortages, staff members try to help by finding parts at other stores or ordering them for quick delivery. Overall, the store offers good support and responsive service, though inventory availability can vary.
The store manager Marvin was very helpful. Went above and beyond to provides us amazing customer service and got us back on the road with the parts I needed. Would of not been able to get out of the situation without his help. Need more guys like him in the world.
May 2024
So slow u walk around look for things by yourself no help and prices r high
January 2024
Very nice employee’s , but not very knowledgeable.
