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March 2024 by Morgan Meadows
Went in on Saturday and spent a little over 100 bucks, got home and realized they never took the security sensor off of one of the shirts so I called last night and told them. Was told by an employee to bring the shirt up there today with the receipt and they can take it off for me.Needless to say,that wasnt true. They told me they don't sensor anything there so they cant take it off. Which is a complete lie because I've seen many sensors on shoes there.How about you guys STOP buying clothes from people that have sensors on them if you can't take them off?!? It makes no sense.Feels like they thought I stole it and tried to bring it back in to get the sensor off, even though I had my receipt that they never looked at.EDIT: Upon looking at other reviews I see that someone was accused of stealing there so it makes me feel like they absolutely thought I stole it. Won't be going back to that location with it's rude and unhelpful staff members. DO BETTER!
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December 2023 by Myke Marley
Great clothes and low prices
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December 2023 by Megan Scott
I got a great deal here an som super cute clothes for my 10month old grandson!
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December 2023 by Brayden D
great prices
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November 2023 by Ikram Yahiani
I love this store and recommend it to anyone especially if you are looking to save, they literally have everything that a child needs, from newborn to teens. Sometimes you find items NWT.
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November 2023 by Karen King
They put way to much product out on the floor at once.
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September 2023 by Bridgette Jackson
This place literally saved me money I didn't have to support my grandchild with her needs, and some of our wants ?. I'm so thankful for this place and all that it has to offer. I highly recommend this place to anyone that has needs for the children and have limited funds. I came out a winner!!!
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September 2023 by Tyler Baldock
I sold old clothes and toys, but didn't get much
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August 2023 by Beth S
Lots of great items, staff very helpful and prices very reasonable. Lots of mark down items.
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June 2023 by Katie Herrmann
This place is awesome! Not only can you go shop for kids' clothing, shoes, toys, strollers, and beds, but they will also buy your gently used baby/kid items! The staff Is very friendly and they do a wonderful job! They are very busy a lot of the time, but they get your items priced, more often than not, that same day. If you haven't been here, you gotta check it out!
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November 2022 by The Riley Family
Great prices for cute clothes! Family of 6, been shopping here for year's!
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October 2022 by Aaron Wentling
Great location, clean and well organized. They have quite the selection and the clothes are in great shape. Great deals on baby gates, bassinets and strollers.
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September 2022 by Penny King
The rating is based on the type of store it is it's great!but the western hills location has the rudest group of employees
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August 2022 by Lora Watts
If I could give this store negative stars I definitely would. I never had an issue with this store untill today. In fact I loved this store i was a frequent customer until today. I had to use the restroom and everyone knows the restroom needs a key to be accessed. So I get the key and use the restroom with my two younger daughters. Upon coming out of the restroom I was approached by a staff member asking me about a bodysuit saying they saw me take a bodysuit into the bathroom. To which my response was " no" and I pointed to my items in my cart an said this is all I have. The employee then returned to the counter an came back to me an told me that I needed to open my purse so they can look . I was confronted by this staff member in front of my children along with other customers of the store. I was completely and utterly mortified and embarrassed . When I went to ask for corporate number or see a manager I was told that they are now watching the security footage. In my opinion that should have been done while I was in the bathroom before any staff approached me an my children. As the woman who was identified as one of the shift leads left the counter and walked down the isle nearest to me she was calling someone and I once again asked for a corporate number and asked her if she seen anything on footage showing me taking something, which she replied " honestly I didn't watch all of it so I can't say " . By this point I was beyond upset and another girl who I was told was also a shift lead gave me the general manager number to contact instead of a corporate office number or email and she also confirmed that she watched the security footage and it showed no evidence of me taking anything. So if the general manager came she also would see their was no evidence of me shoplifting. I did spoke to the general manager and she did seem very apologetic and said their will be coaching along with offering me a gift card an telling me that shoplifting has been an issue with that store. After honestly thinking about it I felt like in a way that it was a slap in the face to be offered a 50 dollar gift card when I well more that fifty dollar in my cart before the harassment took place. My children and I were completely embarrassed in front of everyone and there is absolutely no excuse for this. This should have definitely been handle differently and unfortunately this store has lost a long timed customer due to this .
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August 2022 by Carol Turner
I go here often the staff are great.. Glad I started visiting this location..
