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August 2024 by Eric Williams
Eli and the crew are friendly and fast. Definitely worth the visit!
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August 2024 by Jason Noel
Friendly, informative, and kind service.
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July 2024 by Keith Dixon
I came in today looking to get an oil change for my car for the 4th and I got turned down because I came in the last 11 mins of opening. I can tell from the face of one of the employees that he didn’t want service my car. Also, I just drove in the rain all the way from downtown Cincinnati. The employees said they didn’t have the filter to do the oil change today but they said if I come “first thing in the morning on Friday” they will have the filter. Tomorrow is the 4th so there is no confusion on that but it just don’t make sense how an order can get there first thing in the morning after a holiday. The employee Travis promised me that. I rather of heard from an employee that they just didn’t want to do it. I would’ve respect it the most. But to be lied to and told they didn’t have the filter is where I draw the line. Travis (employee) promised me that a part that was just order hours ago on the day before an holiday will guarantee to arrive at 8am on the day after an holiday? It just doesn’t add up. I’m just frustrated I just drove 35 minutes in a rainstorm to get denied because employees didn’t feel like doing a basic oil change.
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June 2024 by Dana Byrd
Service was super quick and they did an excellent job!
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May 2024 by Kourtney P
First time using Oil Express and with the excellent customer service I received from Tommy I’ll be back.
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April 2024 by Carter Stapleton
Sat in the parking lot for 15 minutes and no employees. Was there during open hours, the open sign was on. Called and no answer. I had to visit another location nearby and all he could do was apologize and couldn't understand why nobody was there.
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January 2024 by Lauren Brill
Top notch service! Very knowledgeable and customer service went above and beyond! Thanks crew!
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January 2024 by Alexander Smith
Good communication and attitude. No problems with the oil change. Would use them again.
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October 2023 by Allene Parker
Fast and friendly service
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September 2023 by Arty Great
Good customer service and great experience ?
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September 2023 by Stan Butler
Very good service, will keep going back, if the service stays the same.
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September 2023 by B
Quick, easy, no hassle oil change?
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September 2023 by Bob Shepard
Very efficient and thorough
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September 2023 by Mandy C
Tommy and Anthony were very helpful, nice and quick. I will definitely be back for my next oil change.
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September 2023 by Jason Beckman
Good idea for oil change,except way to expensive.
