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November 2023 by Corey W.
I took my Mazda 5 here and they were able to replace the transmission module in a surprisingly short period of time. The staff was also very friendly, and they washed my car before returning it to me. The only issue was that my battery was not secured back in place properly, causing my car to stall, though this was a relatively easy fix.
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November 2023 by Bryan Good
Mike @ Northgate Transmissions is THE best!! In 35+ years of being a car owner, and all of the things that go along with that, I have NEVER dealt with anyone as detailed, caring, honest, and open. I would REFER everyone and anyone to consider Northgate for your transmission needs. A++++
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September 2023 by Fred Lockwood
We have used Northgate Transmissions several times now over the last 30 years for our transmission needs. We have always been highly satisfied with the work which is completed in a timely manner at a good price.
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September 2023 by Willy Pittman
Absolutely awesome work by Mike and his team. My 2003 F150 with 80k miles was towed to one shop, who diagnosed the issue and was up front that it needed a specialist, and I was referred to Mike. The truck was then towed to Northgate Transmissions, where Mike diagnosed it with a few issues. We agreed on a rebuild price and while in the process his team found it was a planet gear failure with lots of metal parts.. Within a week of starting the rebuild, I had my truck back and it is simply amazing to drive. I will always recommend Mike and his team now, and I appreciate them very much for taking care of us.Service: Transmission repair
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August 2023 by Zakiras Garage
We have worked with Mike and his team at Northgate on several projects in the last year. Mike has always been very responsive to us and the quality of their work has been great! Finding a good transmission shop is hard and we are glad to be partnered with Northgate. Highly recommend them for all your transmission needs.Services: Transmission
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August 2023 by M Patrick Richter
Absolutely blown away by the service Mike and his staff provided me at Northgate Transmissions. After dealing with a local Chevrolet dealership where I was told the unlimited lifetime powertrain warranty I had was no longer valid because I did not rotate my tires there, I did not know where to turn. Fortunately, a friend who also had a transmission fail on a 2015 Suburban referred me to Mike and Northgate Transmissions. Mike walked me through why the 2015 Chevrolet Suburban transmissions fail repeatedly and how they fix the problem in a timely and cost effective manner. Mike communicated with me throughout the entire process and even washed my car...all for less than half the cost of what I was quoted at the Chevrolet dealership. If you have a General Motors truck with a faulty transmission, I would not trust your vehicle to anyone else but Mike and Northgate Transmissions!Service: Transmission repair
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August 2023 by MILLIE CARROLL
My transmission went out on my Nissan 2014 took it to Northgate Transmissons. They were very friendly understanding and worked with me. Don’t think I would’ve gotten the friendship the quality of work that Mike and his team gave me if I would’ve went anywhere else. Thanks Mike and everyone.
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July 2023 by Kate Brenner
Had my 2014 Escape towed there on a Sunday night, they give me a text Monday describing their experience with it and they'd have an action plan Tuesday.They call Tuesday and walk me through the problem, the why, their proposal, and answered questions. They gave me a reasonable price and some payment options. I asked for some time to think and they said that was fine.I called that afternoon to go ahead and they said 7-10 days.Friday they said my car was washed and ready to be picked up.Mike was courteous, professional, explained things but didn't make me feel like an idiot.Reasonable price, ahead of schedule, courteous, charge what they said they were going to charge. Excellent experience all around.
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July 2023 by Elise Reichrath
Fantastic work and great communication! Mike was very clear about what the problem was and the steps to fix it: at no point did I feel like I didn't understand what they were doing with my car. The repair was very fairly priced, and my clutch works better than it ever has!Service: Transmission repair
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June 2023 by Dave Hartup
Just stop looking for another shop, this is the BEST!!!! My Lexus at 235k miles was in need of a major transmission rebuild. Mike, the owner, provided the best customer service I have had in decades, for ANY business I have dealt with. He communicates with 100% honesty, provided a very competitive price, and has super integrity. He personally checks every vehicle when it is brought in and also does the final check after work is completed. I give my absolute highest recommendation to Northgate Transmissions.Service: Transmission
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June 2023 by Alistair K.
I had a rough week with my car acting up and thought it was the transmission slipping. I made arrangements to drop it off so it could be looked at here because my usual auto shop doesn't do transmission work and this was the place they recommended. I was told there was a fee just to look at and diagnose the problem (which would then go towards the overall repair fee) and I said that was fine. I got a call early the next morning (I'd dropped the car off right before they closed) telling me that the issue was something else entirely and not related to the transmission. I went to pick it up and wasn't even charged (probably because the solution was easy to spot if you knew what you were looking at, but still). Overall was really impressed with the honesty of it, and when I do need transmission work I'll certainly be taking my car here. The only reason that I'm not giving five stars at this point is because I can't speak to their actual skill in the shop as they didn't need to work on my car.
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May 2023 by SydneyAnne Strangarity
I have my 2014 Chrysler Town & Country serviced religiously st Northgate Chrysler/Dodge/Jeep/Ram, and trust them unconditionally. So when I suddenly found myself with transmission trouble, they looked at it and informed me the problem.I was told the price of a new one there, but then Renee suggested I might also consider a rebuilt transmission……from NORTHGATE TRANSMISSION on Springdale Rd.Renee told me they are wonderful, and I would be very happy with them.OMG! She nailed it!Craig was my first encounter there: neat, clean, great smile, friendly, informative, kind, snd more than happy to answer any questions.It was a no-brainer! This is the company to which I wanted to entrust my van!After the weekend I spoke with the owner, Mike. Fabulous guy!Four days later, my rebuilt transmission was in place, my VAN HAD BEEN WASHED, and the price was awesome!The receipt was so professionally detailed and and clear…..I was beyond impressed!Upon exiting the lot, I noticed immediately than my van was shifting smoother than it ever had!Nobody ever WANTS to spend money on auto repairs. And being retired, I am very careful that every penny I spend is spend the best way possible. I actually felt great spending my money at NORTHGATE TRANSMISSION!If more businesses mimicked their work ethic and protocol, life would be so much better!Thank you Craig and Mike for your fantastic , loyal, honest , knowledgeable service!Thank you Renee at NG Chrysler for sending me their way!I May get to keep my van another nine years!Service: Transmission repair
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April 2023 by Joe Vogel
I had an apparently common defect occur with my 2016 Chrysler Town and Country that affected my transmission. I got an initial diagnosis with the dealership, and they quoted me a price to replace the transmission. After calling around, I talked to Mike at Northgate. I gave the make and model of my car and he already knew the issue, what failed, what needed to be done. I actually stopped him and asked if I had mention the torque converter. He proceeded to go over what the expected work was and timeline for the repair, and quoted me a price that was half that the dealership.Northgate Transmission was great to work with. Everything was absolutely top notch. Mike was communicative and knowledgeable. The work was done quick, and the car is running great. Can't recommend them highly enough.Services: Transmission
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April 2023 by Todd Muhleman
Our 2006 Acura TL's automatic transmission went out and my usual mechanic referred me to Northgate Transmissions. I talked with Mike the owner and he explained their transmission rebuilding process on Acura/Honda. I had the car towed to the shop and Mike called me back with the quote after confirming the issue. I wasn't in a hurry so I told him to fit it in as long it was done by May. Mike kept me in the loop by sending email updates and I picked it up last week. So far, so good. The transmission shifts well and Mike's 2 year 24k warranty gives me piece of mind on an expensive repair. Given that used car pricing is still exorbitant, I'm hopeful my decision to get the transmission rebuild will give our daughter at least a couple more years of use while she's away at college.Service: Transmission repair
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March 2023 by Robert Metzler
Great customer service, incredibly knowledgeable and will spend whatever time necessary to explain the issue(s). Competitive/good pricing make it a no brainer for anyone in need of service. Mike (owner) treats you like a friend unlike any major dealership will - and couldn’t recommend Northgate enough. 5 stars!Service: Transmission
