-
March 2024 by Shelina Richardson
I arrived at the NSBT Springdale branch after having a long work day and the NSBT Team welcomed me at the door entering the branch- as they always do. Debbie, the assistant manager, who assisted me; was so patient, conscientious, detail oriented, and professional. Debbie and the NSBT Team Members went above and beyond yesterday to ensure my financial/banking needs were properly addressed. Debbie took the time and patience to support me with a process involving multiple documents and completing a wire transfer. I am sure, the closer it got to closing time, the team was more than ready for me to leave! lol! However, even though it interrupted their closing- routines; they all worked together to assist me with my situation. I am so appreciative of the hard work, diligence and professionalism of the NSBT Team at the Springdale location. Debbie the Assistant Manager, under the leadership of her branch manager is just awesome!!!!! As a customer, I left feeling respected, appreciated, and that my needs were important to the NSBT Team. The culture of this branch is welcoming and inviting to all customers irrespective of race, age, gender, sexual orientation or account status. I have never observed them depart from this practice. The next day, I received a follow-up phone call from Debbie, to ensure things went well and to ask if there was anything more she could do to assist me. Needless to say, my document needs were addressed, my wire was sent and I was so relieved. I know I was only able to achieve this sense of relief due to the efforts of this Great NSBT Team at Springdale. Thank you guys so much for all you do to support customers like me!
-
March 2024 by Desmond Adegor
Best bank every best customer service ever
-
February 2024 by Saundra Richey
Love North Side Springdale - they have great CD Rates, keeping you up to date on specials and offers, and the best part - they know your name when you walk in and you feel more like a customer/family then a # or a profit center for the bank. They are conservative leaning in their financial decisions, making them a great local bank that will be around even in economic downturns and difficulties.
-
February 2024 by Autumn Meadows
I’ve banked with Northside since I was in high school, Joanne and her staff has always been so polite and accommodating. They are amazing to work with.
-
February 2024 by Nexus Office Solutions
North Side Springdale is a great place for business banking. A+ all the way. Joanne G is always helpful and available to assist us when we need it.
-
February 2024 by Grace Ajunwa
I have been banking with Northside for over 20 years now, and Joanne G has always been of great help and a delight to see when I come into the branch. She is the person you want to see once you walk in, and she will ensure that all your needs are met.
-
February 2024 by Joe F
Joanne and Deb are so amazing, always very helpful. The tellers always greet me with a smile. I love north side bank and wouldnt bank anywhere else.
-
February 2024 by Michelle S
AMAZING!!! The customer service is a 5 star! I only go to this bank now. I feel like family when I go in. The ladies are so sweet and so friendly.
-
February 2024 by Fred Okotie
We have been banking with this branch for over 7+ years.Their excellent service, timely response and fast delivery has retained our business.Their professional client support team is invaluable for a smooth running of our business operations.Manager Joan is astounding and goes out of her way to ensure client satisfaction and exceeds expectations.
-
January 2024 by Liz Homestead
North Side Springdale is my favorite bank. I tell everyone I know that I have been happily banking with North Side over 10 years.
-
January 2024 by Eric Stang II
Everyone is very friendly. Always greets me with a smile and always able to help me with any banking concerns I have.
-
January 2024 by Dickson Eliwise
Tellers are very friendly, everyone knows my name and greets me with a smile.
-
January 2024 by Logan Yerger
The best bank I’ve ever been a part of. Everyone is always so friendly, and greets me by name with a smile. Customer service has always been top tier ensuring I’m confident with my banking needs.
-
January 2024 by Sean Heitman
Just recently started using the Springdale location of Northside and everyone is so helpful and friendly. As soon as I walk in the door I am greeted with a smile and a hello. Everyone I have had interactions with has been so helpful.
-
January 2024 by Jennifer Seta
I have used North Side Bank for at least 50 years, and the. Tellers and officers at the Springdale branch are so professional and courteous. The all very knowledgeable of all of the policies of North Side and all bank in general. I would recommend and have recommended them to many who have changed Banks to one of the North Side Banks.
