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“Dee with Superior Credit Union was absolutely amazing!!! She did everything she could to help me get my home loan! If I ever need another home loan she will be the first person I call!!!”
“They very personal and take their time with you.Rob Fields is great. He took time to explain a loan to my husband and me. We feel very comfortable with Superior.”
9AM - 1PM
9300 Kenwood Rd Suite A, Cincinnati
Banks
“Mrs. Amy Dougoud has been awesome with exceptional customer service assuring me steep by step taking the time to break everything down for me and doing the best she can to get me qualified for the best interest rate being a member of your bank and a police officer we for 10 years now. I have always received Great!!!! Service from eve time I ever interact with at COPFCU no matter what location I use. Thanks you .”
“I had an amazing experience with the male staff today. I did not catch his name but he was patient and diligent. I’m from Georgia and he took time to help me replace my debit card and update the accounts I have on file with Woodforest. He thanked me for being a Woodforest member and shouted me out for being one for 16 years.
Loved his energy and the vibe of the rest of the staff today! Give him a raise!”
“I've been with Stock Yards Bank most of my life. First in Louisville and now in Cincinnati. They combine modern techniques with old fashioned customer service. Their branches are small, and their employees take the time to get to know their customers. I don't go in terribly often but the staff always knows who I am and has a welcoming smile on their face. Even better, they waive ATM fees! Whenever I've dealt with loans or other issues, their management has always been top-notch in making sure that every detail is taken care of. They don't try to upsell me on their other products, either. Very customer focused!”
Open 24 hours
105 W 4th St, Cincinnati
Banks
“They’re such friendly, hard working, & hospitable individuals. It’s always a great day when you walk into COPFCU. Especially when greeted by Lou Ann, Heather, & Keyana ✨ ?The loan process is usually one of the fastest I’ve ever received. They already have your information for the most part and there isn’t a lot of questions. As well as them always sending out such detailed and great information on how you can take out home loans if ever interested. Trina does the process so fast & efficient you can tell she’s been doing this for years. ??”
9AM - 2PM
11200 Montgomery Rd, Cincinnati
Banks
“Ashlynn is a wonderful relationship consultant. I've been trying for months to get someone to take ownership of my issue. After many calls and emails, I went into Montgomery branch and Ashlynn greeted me with a smile, helped me fill out paperwork, and even took my correspondence after I left the branch to resolve the issue. I originally went in to rollover my account into another vendor, but I ended up keeping my account with GE Credit Union solely because of her.”
“The level of service that I was given to has far exceeded any of my expectations when visiting today. In specific, Alex Reyna was just the right person to go to with this, and any sort of problems or impasses. The level of customer service that I received by him was one that topped any other service i have ever been presented with. Not only that, whatever problem/situation, Alex handled with it in a way where it was effective, efficient, and leaving me with no problems to deal with. Everything was dealt with in a smooth and efficient manner.”
“Emery helped me with my 2nd mortgage. The loan officer, Sharon, went above and beyond to help me with different options I had. Everything was taken care of through email. So fast and easy! Thank you, Emery!”
9AM - 1PM
11628 Springfield Pike, Cincinnati
Banks
“I arrived at the NSBT Springdale branch after having a long work day and the NSBT Team welcomed me at the door entering the branch- as they always do. Debbie, the assistant manager, who assisted me; was so patient, conscientious, detail oriented, and professional. Debbie and the NSBT Team Members went above and beyond yesterday to ensure my financial/banking needs were properly addressed. Debbie took the time and patience to support me with a process involving multiple documents and completing a wire transfer. I am sure, the closer it got to closing time, the team was more than ready for me to leave! lol! However, even though it interrupted their closing- routines; they all worked together to assist me with my situation. I am so appreciative of the hard work, diligence and professionalism of the NSBT Team at the Springdale location. Debbie the Assistant Manager, under the leadership of her branch manager is just awesome!!!!! As a customer, I left feeling respected, appreciated, and that my needs were important to the NSBT Team. The culture of this branch is welcoming and inviting to all customers irrespective of race, age, gender, sexual orientation or account status. I have never observed them depart from this practice. The next day, I received a follow-up phone call from Debbie, to ensure things went well and to ask if there was anything more she could do to assist me. Needless to say, my document needs were addressed, my wire was sent and I was so relieved. I know I was only able to achieve this sense of relief due to the efforts of this Great NSBT Team at Springdale. Thank you guys so much for all you do to support customers like me!”
“To Cheryl Kalous I want to say thank you, thank you for i believe a decade of all your help with my credit cards, my consolidation loans, auto loans ect...you have been helpful with all my needed financial advice and even recently when you weren't available/out of the office you had someone call me. Thank you, you are my financial shero!”
“Aj, Hannah , Melissa, Robert ,financial investment James.....this is the most positive experience I had had in years. Sorting thru some stressful issues with banking on various levels and this bank stepped up to not one but ALL of my issues and continues to be a place I look forward to going to. Super friendly and knowledgeable. Pongo says Hello!”
“Great service great communication available to answer any questions at any time very polite friendly made us feel important and successful over all 100% absolutely amazing. Thank you.”
Open 24 hours
7350 Beechmont Ave, Cincinnati
Banks
“US Bank does a nice job offering low mortgage rates and free checking. This branch is clean and there's also a 24 hour atm for instant service any time. The parking lot is easy to get in to, but make sure you find the proper exit to get goin in the right direction. This location is right at the intersection of Beechmont Avenue and State Road.”
Open 24 hours
312 Walnut St, Cincinnati
Banks
9AM - 12PM
4565 Eastgate Blvd, Cincinnati
Banks
“I lost my job there was no hope for me I suffered looking for job luckily I came across Kelly Robert on Facebook review about forex and binary trade/ crypto currency exchange I borrowed $1000 to invest with Kelly Robert and I have a profit of $13800 in 6 working days now I pay my debt and I'm very grateful to you, I will advise all of you who want to invest for the future and the better of tomorrow should start with Kelly Robert please and please you should not invest with all this scammer here you can reach Kelly Robert via Email”
“Our banker, Lisa Keene, at Harrison Ave First Financial Bank location , has been absolutely amazing. Lisa made us feel like we were her ONLY customer. We are just a small business and Lisa and staff treats us like we are Proctor & Gamble. I’ve never been treated like this by a bank. Very impressive customer service.”
“Once again my new car refinance went quickly and smoothly, it was truly painless. Debbie was super easy to work with.I've not found anyone else to beat COPFCU's rates.”
“I’ve been baking with Cinfed for approximately 28 years. There is an Employee there by the name of Terry, who is first class. She always hears my needs and asks quick to solve whatever problems or difficulties I’m having, With wisdom, patients, and quick response. She offers just. first class services! Thank you, Terry”
“My fiancée and I came in yesterday to join our bank accounts and worked with Mary. She was nothing short of fantastic. Great personality, attention to detail and she knew exactly what she was doing. It took us about 20 minutes to get through necessary paperwork and information needed to complete what we needed. Mary was incredibly personable and created and awesome experience for us. If you bank with Huntington, Mary can help with your banking needs. 5/5 stars. Highly recommend this branch and Mary specifically.”
“Phenomenal team. Extremely knowledgeable and easy to do business with. I have business and personal accounts with this location. They're extremely helpful, kind, & always willing to help. I do business here because the team is exceptional. I highly recommend US Bank Mt. Washington.”
“Fantastic service. The manager went above and beyond getting my wallet and phone back to me all in one piece!! I can't say enough about this bank. Thank you so much!!!!”
“This bank is so friendly and caring. When I walk in, they greet me by my name. Jackie called me to help get the correct account open for me, and she persevered until it was right. When I thanked her for working so hard to get it right for me, her response was that this is how she would want to be treated so that’s why she treated me so well. My son now does his banking here too.”
“Vallet Central Bank on Benson rd in Reading is a awesome bank with a wonderful manager in Susan. We've had trouble with previous banks, but never a worry with Valley Central Bank.”
“I called Cinfed Credit Union in Roselawn location and spoke to Shayla she assisted me, she was knowledgeable, professional, and friendly!! Shalya resolved my issue and put my mind at ease, thank you Shayla for providing excellent customer service!”
“The ladies at Cinfed Credit Union give 5 star customer service everyday! Tierra, Christine and Taqwanta are just a few of the awesome ladies at the Glencrossing Branch. I would highly recommend Cinfed to anyone looking for a more personal experience in banking.I've been with Cinfed for 30 years and wouldn't think of going anywhere else!!!The entire credit union is awesome!Mason is the mortgage department is great to work with also!!! I've never had a bad experience with Cinfed Credit Union.Thank you for always putting your customers first!”
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“Everyone at the western hills Superior Branch is amazing! Julie Kallmeyer, Karen Bundy, and Jonny Schenk flat out take care of business!! Everyone is extremely nice and professional.My wife and I recently purchased our dream home and Kelly Dattilo was instrumental in this process. Kelly is top notch and has an amazing wealth of knowledge. Thank you Kelly for making our dreams come true! I couldn’t recommend Superior any more!”