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March 2022 by Wesley Holm
Excellent service, reliable and very reasonable prices. I would highly recommend Mt. Lookout Television and Electronics.
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November 2021 by thomas arnold
Mike Bruemmer completed a complex WIFI installation in a historic building built in the early 1900's, home of Our Lady of Light Fnd aka the Archbishop's House. Three floors, large square footage and very thick solidi masonry walls didn't slow them down. A facility to be occupied by up to ten retired priests, event center for speakers, rehearsal dinners, corporate meetings and the like is ready to deliver a solid signal to all four corners of the property. Thank you Mt. Lookout TV!
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March 2021 by Natalie W.
This is by far the worst business I have ever attempted to work with in my LIFE. I am only giving them 1 star because I can't post the review without giving them some sort of star. I dropped my television off to these scam artists on March 18, 2021. It appeared that my backlight went out on my 65 inch TV. I deposited 40 dollars for the inspection. Never heard from any employee. I called the following Monday just to see if anyone had inspected it , and no one even knew if it had gotten inspected, yet they had no problems taking my 40 dollars prior to inspection. Tried to call again Thursday, and couldn't get ahold of anyone. I went to the shop to try to get an update in person, no one was even at the shop. Luckily, (I guess), an employee pulled up and told me he did have to order parts. I asked to be contacted either when the parts were ordered, or when the shop had an idea of when the parts would arrive. Just to be in the loop. I went on vacation, and still never got an email, voicemail, anything in regards to the parts. I called again on March 31 for just a simple UPDATE. Nobody was at the shop. I went to the shop to request an invoice, or order form to see when the parts were ordered/the status of the parts. This was unable to be produced for me. Finally, an employee named Mike called me to tell me that the parts were due in that day, but he didn't want to do business with me anymore because I was "rude." This was a complete lie. The parts were never ordered. If they were ordered, and arriving, and I was willing to pay for the service, they wouldn't have turned me away as a customer. The parts were non-existent. All he did was complain about the pandemic. He told me they were very behind. As if no other company is "behind" or "busy" due to the pandemic. And quite frankly, I can't imagine a tv repair company being that swamped due to a global pandemic. He gave me a big sob story on how they couldn't hire anyone, and that they prioritize calls and knew my parts were ordered so they didn't think it was a priority to call me since the parts were ordered. So let me put this into perspective. I was a paying customer, requesting an update, not once, not twice, not three times, but 4 times, and My update was not a priority to them. This is a below average functioning company. Just get a new tv. Don't even bother with these people. They do not value customer service, or time Management. They need to be put out of business.
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March 2021 by Mark Allen
Mike and the team from Mt Lookout TV and awesome. Their prices are fair and the quality of work is outstanding. They were out yesterday to install new a new TV and upgrade existing TV's and a Sonos system. They were extremely thorough and professional. They took additional time to walk me through everything and ensure everything was working correctly. I highly recommend Mt Lookout TV and will be using them in the future
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February 2021 by Sarah Celenza
Extremely professional, friendly, fast, tidy and knowledgeable! What more could you ask for!
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January 2021 by Sarah Celenza
Super professional, friendly, fast, tidy and knowledgeable. Everything I was looking for!
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July 2020 by Zinicola R.
I want to compliment Mike R. at Mt. Lookout TV. He came to our condo yesterday to help us hook up and operate 3 different TV's. He was professional, polite and very skillful. This has always been my experience with this establishment. I highly recommend them.
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August 2019 by Victor M.
Mike has been wonderfully helpful as he installed our entire tv system. It's rather a complicated system. Mike has been very patient and deliberate in instructing us on how to operate it. When our receiver went out, Mike went back to Sony and got them to honor the warranty to the extent they gave us a brand new receiver. Mike reinstalled it at no additional cost to us.
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April 2019 by Jerry G.
I needed a Y splitter to attach a stereo headset to a single jack on the back of my Sony Bravia TV. I ordered a splitter from Amazon. Arrived in one day, but wrong size. Sent it back and did what I should have done from the start - went up to Mike at Mt. Lookout TV, reminded him that my Bravia came from him, explained the headset problem and he GAVE me a splitter. Locally owned and operated and treats everyone like a friend.
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April 2019 by Jeff Harris
They put in WIFI extender to connect whole house. Excellent service!!!!
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March 2019 by Mandy Hall
Bought a 75†flat screen for my entertainment room downstairs. Very happy with the results and service! Very professional and personable. Highly recommend!
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October 2018 by Richard Roberts
horrible customer relations.12 week old bought from them new sony tv-broken.can i bring it down i'm asked.yeah right.best buy from now on.local is not best
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May 2018 by Marie E.
Had these guys out to mount our TV and a Sonos play bar above a very crooked fireplace. They gave a reasonable estimate, showed up on time, and finished quickly. When they left the TV somehow looked straight and our new play bar was fully integrated with our other Sonos speakers. They did a great job working with our older home to make it look right.
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July 2017 by Dan Hein
Great sales and service
