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August 2023 by Wanda Vawter
Moore has been my auto and home insurance for the past five years while I have lived in Cincinnati. Always responsive to my needs. They have made some suggestions as to how I could save money on premiums. Tracy in the office is always helpful and efficient.
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November 2022 by Josh Lanphier
Used this agency for 7 years. Never had an issue until recently. Was moving and called for a quote for my new house, felt some uneasiness about the professionalism I encountered on the phone. While they did give me a quote, this led me to opening up a search for another insurance agency. Found a better price with a agency I felt better about. Contacted the Moore agency by phone and in writing via email informing them I did NOT need them to provide insurance for the new house. I never signed anything authorizing the new policy to begin. Flash forward 6 months and I received a bill from a debt collector stating I was 6 months overdue on my home insurance. Upon digging into the situation with the Moore agency (which professionally provided zero help) and Nationwide customer service I discovered that the Moore agency had incorrectly (and without permission or authorization) started the new policy (even though I never signed anything nor instructed them to start coverage) and had been using my old address (which the Moore agency knew I didn't live at anymore) to send bills, which explained why I never received any bill or communication. Thankfully, Nationwide corporate was very helpful, righted the wrong, and fixed things with the debt collector.Long story short, the lack of professionalism sense I got which led me to seek out another agency was proved correct.
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November 2021 by Don P
Great people. Very helpful.
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November 2020 by Annette Alvarez
Always pleasant and cheap quotes
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November 2019 by Barbara Withrow
Excellent service. They gave me a great quote, I signed up.
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November 2019 by Daniel Goens
Same day emergency service for eye Care. Got me in assessed me and got me on the right traxk
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November 2019 by Harry Lofland
Great place to do business. They care.
