Montgomery Cyclery Western Hills is a local bicycle shop that has earned praise for its exceptional customer service and expert assistance. Customers have highlighted the staff's friendliness, generosity, and willingness to go the extra mile to help. One reviewer was impressed by the specialized advice they received about transitioning a child to a better-suited bike. Another customer was grateful when the staff member, James, replaced their inner tube and provided additional tubes free of charge during a long bike packing trip. The business has also been praised for its honesty and integrity, with a customer appreciating that the staff member took the time to show them how to fix a simple issue instead of trying to sell them an expensive repair. Overall, Montgomery Cyclery Western Hills is a trusted and reliable bicycle shop that provides personalized attention and genuine care for its customers.
Needed a quick flat repair and they pulled bike out of the stand to fix it for me on the spot.
June 2021
I have bought two bikes here so far and the staff is always helpful when you come in and need anything.
January 2021
It's great when you feel at home in a bike shop!They took care of everything I came in for and gave me tips on bike maintenance. They were willing to stop what they were doing and put my bike in the stand for inspection. Very friendly staff and calm environment.I'll be back soon!
