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March 2024 by Amalia Cooper
Very friendly. Super helpful! Definitely recommend! We will take our cars back there!
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February 2024 by Kim Smith
Guys are nice ,however price quoted much higher and then didn't get tire in when expected had to go elsewhere
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December 2023 by Salem Ridley Bosma
This auto shop has been a lifesaver for me twice in the past month or so. I rely on my truck to make income through food delivery apps, so when I kept having issues I was losing sleep over missing bills. But Mike serviced my vehicle thoroughly and quickly, finishing every service in nearly a day, much faster than any other auto shop I’ve been to. Now my truck is running soundly with no issues.Mike also took the time to show me exactly what was wrong on my truck so I fully understood what services were needed and why. I feel like my concerns about my vehicle are taken seriously at this auto shop, while most other places talk down to me or dismiss my concerns. I’ll definitely be sticking with this auto shop for as long as I can, no need to keep looking for better!
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December 2023 by Tyler Gardner
Manager is very friendly, super fast and quality service! I had a 1-day turnaround for breaks, rotors, and calipers even though they had to order parts. I highly recommend!
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November 2023 by Karjon Jones
The manager Mike is amazing! He kept me informed during the entire service of replaying stems and lug nuts. His disposition was extremely polite and professional! Service was completed in a timely manner while I waited! And the cost was beyond fair! I would highly recommend them.
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November 2023 by Sarah McRae
The service here was amazing! Drove in with a slowly leaking tire. The professionals here found a piece of metal in the tread, removed and patched in 10 min. Will be coming back for any future car needs!
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October 2023 by Erick Nunez
Five star service Mike and Nelson were excellent. Quick in and out. Definitely recommend.
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October 2023 by Adam Blevins
Went in for tire rotation, oil change, and brake inspection.Mike gave an honest appraisal of the brakes, prices, and options. The condition and prices matched what I expected, and were fair.Mike pulled the bad part to show the deterioration and gave a detailed explanation.One replacement part had to be delivered from another store, and Mike kept me updated, and made multiple calls to keep things moving along.Had never been in the store or met Mike prior to today.Excellent customer service and communication. Gave me every indication that's he's an honest guy trying to do good work and improve a store he's recently become the manager of.
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October 2023 by Andrew Wright
Helloy name is Andrew Wright and this shop is amazing. They have been so helpful and very customer friendly. Micheal Bennett and all his employees are doing a great job. They have been helpful from the beginning and will receive all my vehicle work from now on. God bless store 0825 and all stores with the company name Monro. Thank you for all the work you do and keep up the good work please and thank you.
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October 2023 by Zack Goist
Same day service for a tire replacement, less than half an hour in the shop. They had the matching spare for my new 2023 vehicle on the shelf. Service manager Mike is great!
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September 2023 by Sarah Tsai
If you are debating between this place and Midas across the street like I was, make sure to see Mike the store manager at Monroe. Midas quoted me $250+ for a new tire. It turns out that’s not what was needed. Mike patched up my tires for me without charge; was very responsive over the phone; and was able to save me time and $$
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August 2023 by Dominick C.
nelson and the whole crew there are legends. i needed some quick help with my exhaust and they hooked me up. you gotta go see them, they do good work for good prices. in and out in under 30 minutes, can't beat it
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July 2023 by Todd C.
Came is thinking something was wrong with my muffler. They took a look at it and said nothing is wrong. I appreciate the integrity of the inspection.
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July 2023 by Sam Nunez
Great place, the people were helpful without being pushy and got my car fixed in no time
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June 2023 by abigale e.
Started my car just to not run a single code. Car has been there for 2 weeks. Instead of doing their job, I was told to "look up" what it could be (they're entire job). No help, no urgency. Complete disaster and disappointment.
